Carlos Diaz
Sarasota,FL
Summary
Proven expertise in housekeeping and engineering projects at HSS Hospitality Solutions, enhancing guest satisfaction and employee morale. Skilled in maintenance coordination and problem-solving, with a track record of implementing effective cleaning techniques and deep cleaning protocols. Recognized for outstanding performance and leadership in improving operational efficiency.
Overview
2
2
years of professional experience
Work History
Housekeeping and Engeniering Projects
HSS
04.2024 - Current
Housekeeping Inspector
HSS Hospitality Solutions
08.2022 - 04.2024
- Increased employee morale through recognition programs that rewarded outstanding performance within the housekeeping department.
- Evaluated team performance, providing constructive feedback to housekeeping staff on areas requiring improvement.
- Increased guest satisfaction by promptly addressing and resolving housekeeping concerns.
- Supported management in hiring decisions by participating in the interviewing process for potential housekeeping staff members.
Education
IPU Aralio Hernandez
Nuevitas, Camaguey, Cuba07.2019
Skills
- Chemical Handling
- Mopping and sweeping
- Laundry expertise
- Room Inspections
- Cleaning techniques
- Carpet cleaning
- Polishing Furniture
- Window Washing
- Sorting and washing laundry
- Window Cleaning
- Maintenance Coordination
- Upholstery Cleaning
- Guest Relations
- Organizational Skills
- Interior and exterior cleaning
- Equipment Disinfection
- Health Standards Compliance
- Deep Cleaning Protocols
- Heavy Lifting
- Rug and Carpet Cleaning
- Building Maintenance
- Problem-Solving
- Problem-solving abilities
- Multitasking
- Decision-Making
Timeline
Housekeeping and Engeniering Projects
HSS
04.2024 - Current
Housekeeping Inspector
HSS Hospitality Solutions
08.2022 - 04.2024
IPU Aralio Hernandez
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