Carlos Diaz
Dallas,TX
Summary
Experienced Leasing Professional with a strong background in property management. Proven track record of successfully managing resident relationships and providing a wonderful customer experience. Possesses a keen eye for detail and excellent communication skills. Eager to contribute expertise in property leasing to exceed leasing goals and drive revenue.
Overview
19
19
years of professional experience
Work History
Senior Leasing Consultant
ZRS Management
11.2014 - 09.2024
- Gave prospective residents tours of the community and available units to secure a new lease
- Maintained an average closing ratio of 75% and above resulting in speedy lease ups and eventually sold property
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
Leasing Professional
Adara Communities
07.2012 - 11.2014
- Lease and show available apartment homes
- Responsible for outreach marketing including distribution of materials and local business networking
- Prepared and completed all lease paperwork
- Inspect models and show units for presentation
- Enter traffic and service requests
- Planned and participated in resident retention activities
Leasing Professional
Advenir Real Estate
07.2010 - 03.2011
- Leased and toured available apartment homes to prospects
- Performed outreach marketing to local businesses
- Prepared and completed new lease and renewal paperwork
- Inspected models and show units for presentation
- Prepared moved-in gifts
Porter; Leasing Professional
Greystar Management
02.2006 - 07.2010
- Responsible for resident and future resident customer service and administrative paperwork
- Inspected models and show units for presentation
- Prepared lease renewals
- Performed outreach marketing
- Completed make readies in leased units
- Maintained litter free grounds and community cleanliness
Skills
- Onesite
- Yieldstar
- Bluemoon
- Knock
- Yardi
- Microsoft Word
- Microsoft Outlook
- Customer service
- General office support
- Marketing
References
Available upon request
Timeline
Senior Leasing Consultant
ZRS Management
11.2014 - 09.2024
Leasing Professional
Adara Communities
07.2012 - 11.2014
Leasing Professional
Advenir Real Estate
07.2010 - 03.2011
Porter; Leasing Professional
Greystar Management
02.2006 - 07.2010
Similar Profiles
Reva GoldenReva Golden
Assistant Property Manager at ZRS ManagementAssistant Property Manager at ZRS Management
Luis RodriguesLuis Rodrigues
Maintenance Supervisor at ZRS ManagementMaintenance Supervisor at ZRS Management
VENECIA MERCEDESVENECIA MERCEDES
Resident Construction Coordinator at ZRS ManagementResident Construction Coordinator at ZRS Management
Giovanna Jean-PierreGiovanna Jean-Pierre
Assistant Property Manager at ZRS ManagementAssistant Property Manager at ZRS Management
Jesus UrribarriJesus Urribarri
Production Line Leader at Surge StaffingProduction Line Leader at Surge Staffing