Cole McKinley
Senior Leasing Consultant
Denver,CO
Summary
Diligent and results-driven Senior Leasing Consultant with 5 years of sales experience. Possess talent for providing outstanding customer service. Proven track record showcases ability to consistently exceed sales goals. Genuine and relatable attitude allows for connection with clients on a personal level. Strong work ethic that aligns well with property management. Dedicated to delivering exceptional results and ensuring tenant satisfaction.
Overview
2025
2025
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Senior Leasing Consultant
Cortland
2 2023 - Current
- Average 30 in-person showings weekly. Leads to an average of 2-4 closed leases per day. Responsible for answering in depth lease contract questions and property info.
- Manage 275+ lease contracts and tenant relations. I wear several hats both onboarding new tenants and routing 50+ inquiries daily to keep resident satisfaction at an all time high, according to surveys.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Managed high volume workload efficiently, prioritizing tasks effectively while consistently meeting deadlines and targets.
Leasing Consultant
Four Star Realty
11.2022 - 02.2023
- Increased customer occupancy by 12% over tenure due to outbound recruitment strategies.
- Averaged 100 cold calls and emails through cadence practices daily.
- Increased social media following by 50% and web traffic by 20% through daily posts and Search Engine Optimization (SEO).
- Managed dozens of inbound responsibilities daily, ranging from guided onsite tours for prospects, remote consultations, assigning service requests and resolving clients' personal and billing issues.
Server/Head Bartender
Panino's Italian Restaurant
12.2021 - 11.2022
- Responsible for serving 50 to 70 customers daily via waiting tables and managing online and phone orders.
- Committed to memory a working knowledge of rapidly evolving food and drink menu, accommodating customer preferences and driving sales of higher priced food items and specials.
- Recognized as team lead for "Best in Class" guest experiences via a charismatic, genuine approach to customer service.
Server, Bartender, Manager
Glacier Club
11.2020 - 10.2021
- Performed menu planning and food production, properly handling food surpluses and cost control.
- Supervised staff of 15 food and beverage personnel, evaluating performance and driving team improvements.
- Catered to 75 customers daily, paying note to specifics for each parties needs, tastes, and concerns with experiences and food
Education
Associate of Arts - Commercial Real Estate
Colorado State University
Fort Collins, CO 09.2020 - 12.2022
High School Diploma -
Durango High School
Durango, CO 08.2015 - 2019.05
Skills
Detail Oriented
Property Tours and Inspections
Marketing and Advertising
Lead Prospecting
Product Promotions
Search Engine Optimization
OneSite Program Proficiency
Funnel Program Proficiency
Accomplishments
Achieved top leasing performance by winning Cortland's annual sales contest in Colorado two years in a row, demonstrating consistent excellence and leadership in regional sales.
Nominated Peer Coach two years in a row under Cortland.
Certification
CO Real Estate License
Timeline
CO Real Estate License
03-2023
Leasing Consultant
Four Star Realty
11.2022 - 02.2023
Server/Head Bartender
Panino's Italian Restaurant
12.2021 - 11.2022
Server, Bartender, Manager
Glacier Club
11.2020 - 10.2021
Associate of Arts - Commercial Real Estate
Colorado State University
09.2020 - 12.2022
High School Diploma -
Durango High School
08.2015 - 2019.05
Senior Leasing Consultant
Cortland
2 2023 - Current
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