Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
References
Timeline
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Carlos Equihua

Inver Grove Heights,MN

Summary

Skilled Food and Beverage professional with strong background in restaurant, bar, catering and event serving. Prepares garnishes and sets up bars for special events. Advanced mixology knowledge, including craft cocktails and signature drinks.

Overview

6
6
years of professional experience

Work History

Special Events Bartender

Mystic Lake Casino
04.2022 - 01.2023
  • Enhanced customer experience by providing personalized drink recommendations and engaging interactions.
  • Expedited service during high-volume events by efficiently preparing and serving multiple drink orders simultaneously.
  • Implemented creative seasonal cocktail menus, resulting in increased sales and guest satisfaction.
  • Managed beverage inventory, ensuring optimal stock levels for seamless event execution.

Bartender

Cowboy Jacks
05.2021 - 10.2021
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Server

Green Mill Restaurant & Bar
03.2020 - 05.2021
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Buffalo Wild Wings
02.2019 - 03.2020
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

Buca Di Beppo
04.2017 - 01.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

High School Diploma -

Simley
Inver Grove Heights, MN
06.2013

Skills

  • Bilingual- Spanish (fluent)
  • Corporate Event Expertise
  • Exceptional Customer Service
  • Cleanliness and Sanitation
  • Responsible Serving
  • Teamwork and Professionalism
  • Liquor, Beer, and Wine Knowledge

Accomplishments

Broke the state record for upselling, the most "AMC Stubs Rewards" ($12 value) behind concessions, after box office's attempt at selling to guest(s) at the age of 16, in the summer of 2011.

Affiliations

  • Weight Training, Volunteer-Tax Specialist for low-income families.

Languages

Spanish
Native or Bilingual

References

References available upon request.

Timeline

Special Events Bartender

Mystic Lake Casino
04.2022 - 01.2023

Bartender

Cowboy Jacks
05.2021 - 10.2021

Server

Green Mill Restaurant & Bar
03.2020 - 05.2021

Server

Buffalo Wild Wings
02.2019 - 03.2020

Server

Buca Di Beppo
04.2017 - 01.2019

High School Diploma -

Simley

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Carlos Equihua