Carlos Fontanez

• Manage day-to-day business operations.
• Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Manage daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Consulted with customers to assess needs and propose optimal solutions.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.

• Responsible for maintaining; the smooth flow of quality warehouse duties.
• Production/Packaging Machine Operator and General Utility
• Handled; Forklifts, fillers, down lines, incubators, labelers, palletizers, and blow molds.
• Maintain a clean and organized work area that promotes safety and efficiency.
• Ensure compliance with applicable quality system standards and the unit's food safety and security programs in support of essential manufacturing strategies and practices.

• Followed detailed instructions to operate machines with accuracy and produce quality products.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Complied with company and OSHA safety rules and regulations.
• Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
• Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
• Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

⬧ Responsible for preparing items for shipping

⬧ Cleaning and preparing containers before placing goods in them.

⬧ Labeling items and packing them into the shipping containers.

⬧ Handled Forklift & Machine Operations

⬧ Scanning and sorting incoming and outgoing stock.