Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carlos Games

New York,NY

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

3
3
years of professional experience

Work History

Server

Grandeur Hospitality Consulting
New York, NY
06.2024 - Current
  • Delivered food orders promptly and courteously.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Server Assistant

Italian Trattoria
New York, NY
07.2023 - 05.2024
  • Carried food orders to specific restaurant tables and served guests.
  • Set up food and beverage trays and carts in anticipation of incoming orders.
  • Prepared coffee and tea according to customers' orders using proper brewing techniques.

Host /Restaurant Server

PIZZA TUAA
Miami Beach, FL
03.2022 - 02.2024
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Resolved customer service and food-related issues to maintain guest satisfaction.

Education

Bachellor - Business Administration

Dublin College Of Advanced Studies
Dublin Ireland

Skills

  • Hostess support
  • Daily specials memorization
  • Table resetting
  • Food delivery

Languages

English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual

Timeline

Server

Grandeur Hospitality Consulting
06.2024 - Current

Server Assistant

Italian Trattoria
07.2023 - 05.2024

Host /Restaurant Server

PIZZA TUAA
03.2022 - 02.2024

Bachellor - Business Administration

Dublin College Of Advanced Studies

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Carlos Games