Carlos Garcia
Greenwood,FL
Summary
Versatile and results-driven professional with a robust background in small business operations and development, honed through ownership and diverse roles at Kautz Towing and the US Navy. Developed leadership and strategic planning skills in a fast-paced business environment. Demonstrated expertise in financial management and customer relations, ensuring operational efficiency and client satisfaction. Seeking to transition into a new field, leveraging these transferrable skills to drive success in a different industry
Overview
25
25
years of professional experience
Work History
Small Business Owner
Self
01.2001 - 05.2021
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Obtained and maintained government contracts for Border Patrol and Bureau of Land Management to service and perform vehicle maintenance for the off-road departments.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Participated actively in local community events or organizations to give back while expanding brand visibility and credibility.
- Hired, trained, and supervised staff to maintain high productivity and customer satisfaction levels.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
- Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.
- Conducted performance evaluations and provided constructive feedback to employees.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
Tow Truck Driver
Kautz Towing
04.2000 - 12.2000
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
Engineman 3rd Class
United States Navy, USN
02.1996 - 01.2000
- Maintained engine performance by conducting routine inspections and repairs.
- Conducted diagnostics to identify engine issues and implemented solutions.
- Improved equipment reliability with precise repair and maintenance tasks.
- Performed preventive maintenance on engine systems, minimizing downtime.
- Implemented energy-saving measures, optimizing engine settings to reduce overall power consumption during operations.
- Enhanced engine performance by conducting regular maintenance checks and timely repairs.
- Collaborated closely with fellow Enginemen to optimize engine performance and maintain high-quality work environments.
Education
No Degree - Automotive And Motorcycle Mechanics
Los Angeles Trade Technical College
Los Angeles, CANo Degree - Criminal Justice
Grossmont College
El Cajon, CAHigh School Diploma -
New Cuyama Valley High School
New Cuyama, CA05-1995
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business management and development
- Operations management
- Business development
- Financial management
- Project management
- Cost control and analysis
- Business growth and retention
- Staff hiring
- Employee performance management
- Payroll administration
- Customer service
- Decision-making
- Purchasing and planning
- Staff management
- Inventory control
- Delegating work
Timeline
Small Business Owner
Self
01.2001 - 05.2021
Tow Truck Driver
Kautz Towing
04.2000 - 12.2000
Engineman 3rd Class
United States Navy, USN
02.1996 - 01.2000
No Degree - Automotive And Motorcycle Mechanics
Los Angeles Trade Technical College
No Degree - Criminal Justice
Grossmont College
High School Diploma -
New Cuyama Valley High School
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