Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Garcia

Redlands,CA

Summary

Dynamic senior operations leader with over 15 years of progressive experience in transportation and logistics, currently excelling as a Linehaul Operations Manager. Expertise includes overseeing planning and operations across nine service centers, managing the daily movement of 2-3 million pounds of freight, and achieving a historic transportation cost benchmark of 27.7%. Proven track record in carrier negotiations, fleet optimization, and cost control, complemented by the successful establishment of a new company driver model and assisted with building framework that has onboarded 34 drivers, with an additional 50 drivers in progress. MBA-credentialed and bilingual, dedicated to driving efficiency, fostering team development, and delivering impactful results.

Overview

13
13
years of professional experience

Work History

Linehaul Operations Manager

Daylight Transport
12.2023 - Current
  • Direct the organization’s linehaul planning and operations across 9 service centers, overseeing 2–3 million lbs of freight daily.
  • Built and implemented the framework for a new driver recruitment and retention sector within the linehaul department. Successfully onboarded 34 new team drivers and currently leading efforts to hire an additional 25 driver teams.
  • Oversee the fleet division, ensuring transportation costs remain below 30% of revenue; achieved a new benchmark of 27.7%, the lowest in company history.
  • Lead carrier and vendor rate negotiations, securing favorable contracts that reduce spend while maintaining service reliability.
  • Design and manage KPIs for load planning, utilization, empty miles, and on-time delivery, ensuring continuous performance improvements.
  • Collaborate with cross-functional leaders (safety, maintenance, finance, HR) to align planning, driver operations, and fleet readiness with company strategy.
  • Champion process improvement initiatives including route optimization and network modeling, driving cost efficiency and scalability as freight volumes grow.

Operations Manager

Roland Corporation
02.2015 - 11.2023
  • Directed daily operations in a large distribution environment, achieving 99.1% inventory accuracy, minimizing chargebacks, and ensuring on-time service.
  • Spearheaded process optimization programs (workflow redesign, automation, layout changes) that increased productivity and lowered costs.
  • Negotiated with suppliers and third-party logistics (3PL) partners to secure favorable terms and reduce logistics spend.
  • Managed cross-functional teams (warehouse, distribution, transportation) to align with safety, quality, and regulatory goals.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Customer Service Supervisor

Saddle Creek Logistics Services
01.2013 - 01.2015
  • Oversaw high-volume customer service operations, maintained performance goals and customer satisfaction metrics.
  • Trained and developed staff in logistics, issue resolution, and process improvements.
  • Developed policy improvements to streamline workflow between operations and customer interface.
  • Coached employees through day-to-day work and complex problems.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.

Education

Master of Business Administration - MBA

University of Phoenix
Phoenix, AZ
10.2023

Skills

  • Network planning and optimization
  • Fleet management expertise
  • Transportation Cost Control & Benchmarking
  • Carrier Negotiations & Rate Structuring
  • Freight consolidation expertise
  • Driver recruitment
  • KPI Development & Performance Metrics
  • Route Optimization & Modeling
  • Service Center / Multi-hub Operations
  • TMS / ERP Systems & Analytics
  • Collaborative leadership
  • Lean process improvement
  • Bilingual (English/Spanish)

Languages

Spanish
Native or Bilingual

Timeline

Linehaul Operations Manager

Daylight Transport
12.2023 - Current

Operations Manager

Roland Corporation
02.2015 - 11.2023

Customer Service Supervisor

Saddle Creek Logistics Services
01.2013 - 01.2015

Master of Business Administration - MBA

University of Phoenix

Similar Profiles

CREATE PROFILE