Experienced in customer service and logistics within event rental sectors, adept at contract evaluation and billing support, noted for exceptional coordination and strong bilingual communication skills.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Sales/Customer Service Representative
Mahaffey Event & Tent Rentals
Memphis, Tennessee
11.2025 - Current
Assisted customers with questions about event rentals, tents, and setup options.
Entered rental orders into event scheduling and reservation systems.
Coordinated delivery details between clients and operations teams.
Checked contracts, agreements, and booking details for accuracy.
Handled billing questions, invoices, and payment requests.
Kept detailed records of customer interactions, transactions, and comments for future use.
Asked targeted questions to identify service needs and enter information accurately into electronic systems.
Field Technician
Mahaffey Event & Tent Rentals
Memphis, Tennessee
07.2021 - 11.2025
Coordinated site setup by collaborating with clients and event coordinators to ensure all requirements were met.
Installed tent frames and event accessories at event sites.
Addressed emergency situations with urgency.
Updated management on project progress, ensuring alignment with timelines and expectations.
Addressed customer inquiries promptly, maintaining high standards of customer service throughout interactions.