Carlos George Jr
Sussex,USA
Summary
Highly motivated and disciplined professional with a Bachelor of Science in Criminology (expected may 2025) and a strong background in military service, legal procedures, and leadership. Exceptional communication skills, both written and oral, with bilingual proficiency in Spanish and English. Experienced in managing operations, conflict resolution, and problem-solving under high-pressure environments.
Knowledgeable special agent with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
1
1
Certification
Work History
Manager | Customer & Employee Relations Administrator
NAARA Dominican Hair Studio
Tampa, FL
- Developed solutions to customer and employee concerns, improving overall service satisfaction.
- Applied innovative communication and problem-solving strategies, increasing clientele retention.
- Advocated for employees and customers, ensuring smooth operations and high-quality service.
- Full-time, Hybrid
Carpenter/Laborer
Cardone Concrete
New York, NY
- Assisted in framework, concrete pouring, and construction projects.
- Installed sheetrock, tile flooring, and performed basic plumbing and electrical tasks.
Manager | Auto Technician
Redline Auto Repair Shop Inc.
Bronx, NY
- Managed customer relations, scheduled appointments, and provided top-tier service.
- Supervised technicians and oversaw complex repairs, from engine swaps to minor component replacements.
- Handled insurance claims and invoicing, ensuring smooth workflow and compliance.
Construction Laborer
Labor Innovations Corp.
New York, NY
- Assisted in construction framework, tiling, and painting.
- Gained experience in electrical and plumbing installations.
Parts Sales Manager
AutoZone
Bronx, NY
- Provided expert customer service, assisting with parts selection and sales.
- Managed inventory, shipments, and supervised cashiers during peak hours.
Education
Bachelor of Science - Criminology
Berkeley College
New York, NY05.2025
Skills
- Legal Knowledge: Working knowledge of legal procedures, criminal justice concepts, and regulatory compliance
- Technical Proficiency: MS Office Suite (Word, Excel, Access, Outlook, PowerPoint), Lotus Notes
- Bilingual Communication: Fluent in Spanish & English (speaking, reading, writing, and translating)
- Leadership & Decision-Making: Proven ability to make difficult decisions under high-pressure situations
- Problem-Solving & Adaptability: Skilled in conflict resolution, crisis management, and operational planning
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Documentation and reporting
- Customer relationship management (CRM)
- Business administration
- Problem-solving
- MS office
- Attention to detail
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 9 staff members.
Certification
- Department of Justice Cybersecurity Training
- Department of Justice Weapons of Mass Destruction (WMD) Threat Response Training
Awards
Awards: National Defense Medal, Global War on Terrorism Service Medal, Certificate of Commendation
MILITARY EXPERIENCE
- United States Navy | Builder (Seabees) | Special Warfare Support
- Conducted federal construction operations, including framework, masonry, and painting.
- Participated in combat and disaster preparedness training, including simulated hostile environments.
- Assisted senior leadership in planning military operations and provided security and humanitarian support.
- Trained in M16A2, M4, M240, M249, M2, and M9 weapons systems.
VETERAN STATUS
- Branch: U.S. Navy (Active Duty: 2016 – 2017)
- Rank: Builder Apprentice(E2)
- Veteran Preference: 10-Point
ADDITIONAL INFORMATION
- Security Clearance: Eligible for federal background checks.
- Availability: Open to full-time employment and relocation opportunities.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager | Customer & Employee Relations Administrator
NAARA Dominican Hair Studio
Carpenter/Laborer
Cardone Concrete
Manager | Auto Technician
Redline Auto Repair Shop Inc.
Construction Laborer
Labor Innovations Corp.
Parts Sales Manager
AutoZone
Bachelor of Science - Criminology
Berkeley College