Carlos Gonzalez
Tucson,AZ
Summary
Results-driven Store Lead known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service excellence, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring smooth store operations and positive customer experiences.
Overview
2
2
years of professional experience
Work History
Store Lead
Tailored Brands Inc.
Tucson, AZ
12.2022 - Current
- Resolved customer service issues to ensure customer satisfaction.
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Increased sales by optimizing in-store promotional strategies.
- Answered customer inquiries regarding product features, pricing, and availability.
- Empowered employees to independently handle routine customer concerns and coordinate cross-functional solutions for complex issues.
- Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
- Recommended, selected and located merchandise based on customer desires.
- Answered store and merchandise questions and led customers to wanted items.
Education
Some College (No Degree) - Cyber Security
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZSkills
- Store operations
- Loss prevention strategies
- Staff training and development
- Scheduling and time management
- Budgeting and financial management
- Promotions and marketing
- Skilled in Hand Tool Operation
- Emergency Response Training
- Certified First Aid Training
Affiliations
- wrestling
Languages
Spanish
Professional
References
References available upon request.
Timeline
Store Lead
Tailored Brands Inc.
12.2022 - Current
Some College (No Degree) - Cyber Security
Maricopa Community Colleges, Rio Salado Community College
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