Dynamic Table Games Dealer with a proven track record in delivering exceptional customer service and money handling expertise. Committed to ensuring compliance and enhancing player experiences.
Work History
Table Games Dealer
8 Years 3 Months
Potawatomi Hotel & Casino | 05.2018 - 08.2026
Dealt various table games, ensuring compliance with gaming regulations and company policies.
Provided exceptional customer service, fostering positive player experiences at gaming tables.
Managed cash transactions and payouts, maintaining accuracy in financial dealings.
Trained new dealers on game rules, procedures, and customer interaction techniques.
Table Games Floor Supervisor
9 Years 7 Months
Harrahs Casino And Resort | 08.2008 - 03.2018
Supervised table games operations, ensuring compliance with gaming regulations and company policies.
Trained and mentored new dealers, enhancing team performance and customer service skills.
Monitored game integrity, addressing discrepancies and resolving player disputes effectively.
Implemented process improvements to streamline game flow and enhance guest experience.
Table Games Floor Supervisor
5 Years 7 Months
Pala Casino | 08.2002 - 03.2008
Supervised table games operations, ensuring compliance with gaming regulations and company policies.
Trained and mentored new dealers, enhancing team performance and customer service skills.
Monitored game integrity, addressing discrepancies and resolving player disputes effectively.
Field Artillery Cannon Crewmember
4 Years
United States Marine Corps | 08.1998 - 08.2002
Operated and maintained artillery systems, ensuring optimal performance and safety during operations.
Collaborated with crew members to execute precise firing missions under varying conditions.
Conducted regular inspections and troubleshooting of equipment to identify potential issues proactively.
Trained junior crewmembers on operational protocols and safety procedures, enhancing team efficiency.