Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Hernandez

Hialeah,FL

Summary

Seasoned Telecommunications professional adept at working with ribbon and loose tube cables. Operates equipment, uses hand and power tools and takes measurements. Excellent prioritization, time management and multitasking abilities. Adept at splicing cables, building boxes and testing systems. Knowledgeable about telecommunication systems layouts, safety protocols and regulatory requirements. Highly organized and detail-oriented with a remarkable work ethic.

Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Overview

23
23
years of professional experience

Work History

Fiber Optic Splicer

05.2023 - Current
  • Performed repairs on severed fiber cables to restore to complete functionality.
  • Spliced, bonded, ground and terminated cables.
  • Spliced 864 count Multi-Mode fiber optic and OTDR trace.
  • Built splice cases to enclose exposed transmission lines.
  • Tested fiber optic cables and documented results.
  • Use all hand tools and equipment needed to perform the task at hand for the day or night.
  • Use crimping and stripping hand tools and machine tools, also used a veriety of specialized test equipment and basic telephony hand tools.
  • Repaired equipment, wiring using hand and power tools.
  • Splice fiber using mechanical equipment.
  • Used and manteined both single and mass fusion fiber optic machines and various test equipment including OTDR.
  • Operate OTDR, IOLM, and various test equipment to troubleshoot and insolate damaged cable and restore service.
  • Read OTDR to troubleshoot and use traffic identifier without disruption good with red light.
  • Performed OTDR traces from head-end to monitor field splicing, worked off splicing matrix.

  • Worked at heights of up to 18 feet and frequently lifted up to 120 pounds.
  • Responded to service requests during and after business hours.
  • Installed and configured new devices and system components.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Outside Plant Technician

ATT
05.2021 - 05.2023
  • Place aerial and underground copper and fiber cable
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Place factory Corning Splicer cable with terminals.
  • Perform various jobs with copper splicing and assist in fiber splicing.
  • Perform construction work such as digging holes, placing cable, air pipe and inner duct in various types of conduit systems and open excavations
  • Work with heavy duty power equipment and small tools in the installation, repair and maintenance of outside plant facilities.
  • Perform splicing of all sizes of copper cabling in connection with the installations, rearrangement and repair of outside plant facilities.
  • Operate a Company vehicle and hydraulic aerial lift (bucket truck)
  • Identified and traced a variety of copper and optical fiber conductors using state-of-the-art test equipment.
  • Meet 275lbs weight limit due to safety restrictions.
  • I Perceive differences in wire and cable colors.
  • Climb poles up to 18 feet high, climb ladders and work aloft with hand tools.
  • I Lift and/or pull up to 120lbs.
  • I Work outside in all kinds of weather.
  • I Work in attics, basements, crawl spaces, manholes and other similar places.
  • I Work in attics, basements, crawl spaces, manholes and other similar places.
  • Responded to service requests during and after business hours.

Satellite Installation Technician

Mastec Inc
03.2014 - 05.2021
  • Install satellite dishes by mounting and positioning the dish.
  • Running cables, and ensuring a solid connection to the customers’ devices.
  • Maintenance, and repair services for customers with satellite dishes.
  • Maintained excellent levels of customer service by efficiently meeting customer needs for all types of satellite systems.
  • Set up and programmed devices and educated customers on use.
  • Troubleshot and diagnosed issues in order to determine appropriate repair procedures.
  • Tested existing equipment for functionality, quickly and accurately diagnosing problems to provide comprehensive solutions.
  • Fed cables through access holes, attics and floor spaces.
  • Configured internet connections, routers and wireless access for devices.
  • Calibrated newly installed and repaired equipment according to customer requirements and package plans.
  • Respond and calls customers and perform remote troubleshooting issues over the phone to assess the repairs before making them.

  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Coordinated installation of new users and relocations of existing users.
  • Installed and configured new devices and system components.
  • Installed wiring, cabling and networking hardware on customer premises.

Front Desk Clerk

Atlantic & Pacific Management, United State
08.2009 - 02.2014
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Used internal software to process reservations, check-ins and check-outs.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Stored guest valuables in safe and individual boxes for security.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.

Carlos

Hernandez
07.2000 - 10.2008
  • Responsible for designing, organizing, modifying, installing, and supporting a company's computer systems.
  • Designs and installs LANs, WANs, Internet and intranet systems, and network segments.
  • Install and maintain network hardware and software.
  • Analyze and isolate issues.
  • Monitor networks to ensure security and availability to specific users.
  • Evaluate and modify system's performance.
  • Identify user needs.
  • Maintain integrity of the network, server deployment, and security.
  • Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
  • Assign routing protocols and routing table configuration
  • Assign configuration of authentication and authorization of directory services .
  • Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
  • Maintain network servers such as file servers, VPN gateways, intrusion detection systems.
  • Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Completed daily orders with expert picking and packing of shipments.

Education

GED -

Jose Marti
Havana, Cuba
07.1982

Skills

  • Safety Requirements
  • Product Specifications
  • Fiber Testing
  • Customer Satisfaction
  • Install Telecommunications Equipment
  • Organizational Skills
  • Terminating Cables
  • Work Orders
  • Maintaining Components
  • Measure Signals
  • Configuring Equipment
  • Testing Devices
  • Construction Materials
  • Operating Equipment
  • Construction Operations
  • Production Standards
  • Blueprints and Schematics
  • Operating Machines

Timeline

Fiber Optic Splicer

05.2023 - Current

Outside Plant Technician

ATT
05.2021 - 05.2023

Satellite Installation Technician

Mastec Inc
03.2014 - 05.2021

Front Desk Clerk

Atlantic & Pacific Management, United State
08.2009 - 02.2014

Carlos

Hernandez
07.2000 - 10.2008

GED -

Jose Marti

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