Carlos Hernandez
New Haven
Summary
Bilingual customer service professional with proven skills in conflict resolution and team collaboration. Experienced in managing custom printing orders and food distribution, ensuring timely and efficient service delivery.
Overview
1
1
year of professional experience
Work History
Customer Service
Printzondeck
New Haven
09.2024 - 08.2025
- Assisted customers with custom printing orders, including apparel, banners, brochures, and promotional products.
- Prepared and operated printing equipment.
- Maintained an organized and efficient workspace with attention to cleanliness and safety standards.
- Responded to client questions and concerns professionally and courteously.
- Collaborated with teammates to meet deadlines and order turnaround expectations.
- Built customer trust through clear communication and product knowledge, resulting in over 100 completed sales.
Student Volunteer
Career Regional High School
New Haven
09.2025 - 2025
- Handled food and distributed meals to individuals experiencing homelessness.
- Assisted with distributing clothing to people experiencing homelessness in the community.
- Helped clean and organize the shelter to maintain a safe, welcoming environment.
Education
High School Diploma -
Hill Regional Career High School
140 Legion Ave, New Haven, CT 0651908-2022
Skills
- Customer service
- Bilingual - Spanish Speaking
- Time management
- Team collaboration
- Conflict resolution
- Food distribution
- Equipment operation
- Phone Etiquette
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Student Volunteer
Career Regional High School
09.2025 - 2025
Customer Service
Printzondeck
09.2024 - 08.2025
High School Diploma -
Hill Regional Career High School