Carlos Howell
Woonsocket,RI
Summary
Results-driven Night Operations Assistant Store Manager with expertise in customer service, cash handling, and team training. Proven track record of enhancing workflow and ensuring compliance with health standards.
Overview
26
26
years of professional experience
Work History
Night Operations Assistant Store Manager
Kingston Pizza
Narragansett, Rhode Island
06.2020 - 08.2026
- Supported nightly operations to keep workflow smooth and customers satisfied.
- Tracked inventory levels and replenished supplies to meet demand during peak hours.
- Assisted in training staff on company policies and operational procedures.
- Monitored food preparation areas for compliance with health and safety standards.
- Collaborated with management on promotional strategies to increase sales during evenings.
- Provided training to new employees on company policies and procedures.
- Conducted weekly meetings with night staff to review goals and objectives.
- Supervised a team of 10+ employees during night operations.
- Inspected merchandise displays for accuracy and neatness.
Store Clerk/Merchandise Stocker
Dollar Tree
Narragansett, Rhode Island
01.2018 - 08.2020
- Assisted customers with product selection and inquiries.
- Organized merchandise on shelves for easy accessibility.
- Managed cash register operations and balanced daily transactions.
- Maintained cleanliness and orderliness of store displays.
- Restocked inventory and ensured product availability.
- Monitored expiration dates and removed outdated items.
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
Seal Coater/ Parking lot painter
NU-LOOK Asphalt Renewal
Smithfield, Rhode Island
03.2000 - 06.2018
- Operated coating machinery to apply asphalt renewal products consistently.
- Trained new staff on equipment operation and safety protocols effectively.
- Conducted quality checks on coated surfaces to maintain standards.
- Collaborated with team members to optimize workflow during busy periods.
- Maintained cleanliness of work area and adhered to safety regulations consistently.
- Maintained a clean work area by disposing of waste materials properly.
- Followed established manufacturing instructions precisely when preparing solutions for coating processes.
- Performed routine maintenance on coating equipment, such as cleaning and lubrication.
- Provided technical guidance to other coaters regarding operating procedures and techniques.
- Notified supervisors immediately if any problems arose during the coating process.
- Ensured that all safety protocols were followed during coating processes.
- Applied protective coatings onto surfaces using brushes, rollers, spray guns, or other tools.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Cumberland High School
Cumberland, RI06-1997
Skills
- Customer service
- Cash handling
- Merchandise organization
- Team collaboration
- Problem solving
- Attention to detail
- Store maintenance
- Stock control
- Employee training
- Interpersonal skills
- Problem-solving aptitude
- Conflict resolution
- Verbal and written communication
- Sales strategies
- Performance improvements
- Employee relations
- Desktops, laptops, and mobile devices
- Inventory management
Affiliations
- Painting and drawing, Family outings, sudoku and movies
Timeline
Night Operations Assistant Store Manager
Kingston Pizza
06.2020 - 08.2026
Store Clerk/Merchandise Stocker
Dollar Tree
01.2018 - 08.2020
Seal Coater/ Parking lot painter
NU-LOOK Asphalt Renewal
03.2000 - 06.2018
High School Diploma -
Cumberland High School