CARLOS J. BONILLAS III
Clarkesville,GA
Summary
Experienced and goal-oriented professional with over 20 years of expertise in repair/maintenance and management, including 11 years in the hospitality industry. Seeks an opportunity to leverage leadership skills and extensive knowledge to drive company or property success. Committed to fostering team growth and customer loyalty as key drivers of organizational advancement.
Overview
10
10
years of professional experience
Work History
Assistant General Manager/Chief Engineer
Fairfield Inn by Marriott
07.2022 - Current
- Oversite of all FOH and BOH operations for a 77 room hotel with food and beverage outlet
- Implementation of brand strategies and initiatives to meet or exceed guest satisfaction goals and community involvement
- Responsible for reviewing guest feedback through various platforms and comment cards
- Responsible for all general repairs to guest rooms and facility
- Interim housekeeping manager - oversite of all housekeeping operations
General Manager
HICV Apple Mountain Resort
09.2021 - 03.2022
- Oversite of all FOH and BOH operations for 200 acres, 120 room resort, 18-hole golf course with full guest facilities and F&B outlet
- Budget creation and execution
- Implementation of brand strategies and initiatives to meet or exceed guest satisfaction goals and community involvement
- Responsible for reviewing guest feedback through various platforms and comment cards
- Project management of all onsite construction and renovations
- Interim housekeeping manager - oversite of all housekeeping operations
Director of Operations
HICV Orange Lake Resort
04.2021 - 09.2021
- Oversite of 5 sr
- Managers and 100 maintenance team members within the maintenance operations for a 500-acre 2500 room resort
- Manage vendor contracts and construction projects
- Financial planning and execution of a 4m gen ops budget and 3m reserves budget
- Responsible for all life safety inspections and repairs
- Responsible for reviewing guest feedback through various platforms and comment cards
- Manage 3rd party housekeeping (mastercorp)
Sr. Manager of Facilities Operations
HICV Holiday Hills Resort
02.2017 - 04.2021
- Oversite of 25 maintenance and 8 landscape team members of 300-acre 896 key resort with 18-hole golf course, F&B, 5 pools and full guest facilities
- Provide team support with technical repairs of electrical, telecommunications, plumbing and IT
- Manage vendor contracts and relationships
- Financial planning and execution of a 2m gen ops budget with a 200k reserves budget
- Responsible for all life safety inspections, equipment PM's and general repairs of facility and grounds
- Purchasing and receiving for BOH operations
- Hire and train all levels of maintenance, landscape and common area team members
- Project manager onsite construction projects do to new builds, water, fire or natural disaster loss including a 12 million dollar restoration project due to a hail storm
- Exceeded customer satisfaction goals YOY
- Responsible for reviewing guest feedback through various platforms and comment cards
- Manage 3rd party housekeeping (mastercorp)
Chief Engineer
HICV Galveston Beach Resort
12.2014 - 02.2017
- Oversite of 4 maintenance team members of a 122 key high rise beachfront resort with one pool and full guest facilities
- Skilled in electrical, IT, telecommunications and general building maintenance and repair
- Manage vendor contracts and construction projects including restoration projects do to losses
- Financial planning and execution of a 1m budget with a 500k reserves budget
- Responsible for all life safety inspections and repairs
- General repairs to electrical, plumbing, carpentry, appliance and drywall for the facility
- Purchasing and receiving for maintenance and housekeeping
- Hire and train maintenance and support staff
Education
High School Diploma -
CLARKE COUNTY SCHOOL DISTRICT
1997
Skills
- Strong leadership and coaching skills
- Experience in budgeting
- Experience in reserves/capital expenditures
- Experience in P&L statements
- Work cohesively with all levels of leadership and team members
- Proficient in all aspects of building repair and maintenance
Activities
In my professional and free time, I like to find ways to give back to the community through volunteer and donations.
Timeline
Assistant General Manager/Chief Engineer
Fairfield Inn by Marriott
07.2022 - Current
General Manager
HICV Apple Mountain Resort
09.2021 - 03.2022
Director of Operations
HICV Orange Lake Resort
04.2021 - 09.2021
Sr. Manager of Facilities Operations
HICV Holiday Hills Resort
02.2017 - 04.2021
Chief Engineer
HICV Galveston Beach Resort
12.2014 - 02.2017
High School Diploma -
CLARKE COUNTY SCHOOL DISTRICT
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