Carlos Jimenez
San Diego,CA
Summary
Experienced and customer-focused restaurant server with 7 years of expertise delivering exceptional dining service in fast-paced environments. Skilled in multitasking, upselling menu items, and maintaining a positive atmosphere for guests. Cross-trained in basic kitchen operations with hands-on experience supporting line cooks during peak hours. Known for teamwork, attention to detail, and creating memorable guest experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Associate
In n Out
San Diego, CA
2021.02 - 2022.03
- Delivered fast, friendly service to an average of 75+ guests per shift
- Maintained extensive knowledge of menu and ingredients to guide guest choices
- Handled customer complaints calmly and professionally, increasing satisfaction ratings
- Collaborated with kitchen staff to ensure timely food delivery and quality presentation
- Trained new servers on service standards and POS system use
Busser
The Cheesecake Factory
Fashion Valley
2020.02 - 2021.01
- Monitor tables for drink refills
- Clear tables and deliver dishes to dishwashers
- Clean and sanitize tables thoroughly, adhering to safety guidelines
- Replenish table condiments
- Maintained table setting by removing courses as completed, refilling water glasses, and being attentive to additional needs
Line Cook Assistant
Buffalo Wild Wings
San Diego, CA
2017.03 - 2019.06
- Balanced server responsibilities while supporting the kitchen during rush periods
- Prepped ingredients, assembled basic menu items, and ensured food safety compliance
- Communicated efficiently between front- and back-of-house to minimize wait times
- Recognized for reliability and willingness to assist wherever needed
Education
Bachelor of Arts -
University of San Diego
01.2021
Skills
- Customer service excellence
- Food and beverage expertise
- Conflict Resolution
- Food Safety & Sanitation
- Team-oriented collaboration
- Client retention methods
- Basic Cooking & Food Prep
- Time Management
- Attention to detail
- Strong multitasking
- Bilingual
Affiliations
- Working Out
- Volunteering
- Traveling
Certification
- Life Insurance License
- Working on my SIE
Languages
English
Professional
Spanish
Professional
Timeline
Restaurant Associate
In n Out
2021.02 - 2022.03
Busser
The Cheesecake Factory
2020.02 - 2021.01
Line Cook Assistant
Buffalo Wild Wings
2017.03 - 2019.06
Bachelor of Arts -
University of San Diego