Highly skilled in providing excellent guest service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Geneva Edrada
Dalzell,SC
Summary
Overview
5
years of professional experience
Work History
Panda Express Restaurant
Restaurant Associate
02.2017 - 05.2019
Job overview
- Greeted customers and provided menus upon arrival to dining
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Discussed menu items with customers and suggested promotional items to increase sales.
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
- Counted cash drawer before shift and balanced at end of shift to reconcile sales.
- Set up advertising signs and displays on shelves, counters and tables.
Target
Cashier
02.2015 - 04.2016
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
California's Great America Themed Park
Service Crew Member
04.2014 - 01.2015
Job overview
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Operated cash registers and POS systems, handling over $1,000 in cash daily.
- Cooked, prepared and bagged food for customers.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
Education
Santa Clara High SchoolSanta Clara, CA
High School Diploma
06.2016
University Overview
De Anza CollegeCupertino, CA
Associate of Science from Nursing
University Overview
Central Carolina Technical CollegeSumter, SC
GED
05.2024
University Overview
Skills
- Guest Satisfaction
- Industry Best Practices
- Trained in Point-of-Sale Systems
- Cash Management
- Customer Service Excellence
- Teamwork and Collaboration
- Attention to Detail
- Organizing Supplies
Timeline
Restaurant Associate
Panda Express Restaurant
02.2017 - 05.2019
Cashier
Target
02.2015 - 04.2016
Service Crew Member
California's Great America Themed Park
04.2014 - 01.2015
Santa Clara High School
High School Diploma
De Anza College
Associate of Science from Nursing
Central Carolina Technical College
GED
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