Carlos A Johnson
Timpson,Texas
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Diligent Supervisor/Manager with over 20 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation.
Overview
14
14
years of professional experience
Work History
Supervisor in Training
Eaton Cooper Lighting
Nacogdoches, TX
12.2023 - Current
- Trained new employees on the daily job duties, policies and procedures.
- Supervised staff to ensure quality customer service was being provided in a timely manner.
- Assisted with scheduling shifts to meet operational needs while ensuring labor cost controls were met.
- Conducted performance reviews for subordinate staff members.
- Provided feedback, coaching and development opportunities to team members as needed.
- Developed and implemented process improvements that increased efficiency and accuracy of operations.
- Collaborated with other departments to ensure all customer requests were handled properly and efficiently.
- Monitored employee attendance records and ensured compliance with company policies.
- Enforced safety regulations among team members in order to reduce potential risks.
- Reported accidents, injuries and damages to supervisor.
- Developed staff teams and delegated various tasks to workers.
Supervisor of Operations
Pilgrim Pride
Nacogdoches, TX
10.2022 - 10.2023
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Maintained accurate records for tracking progress and performance of team members.
- Provided training and guidance to team members on operational procedures and best practices.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Collaborated with senior leadership on strategic initiatives related to operations.
- Prepared reports summarizing key metrics, such as customer satisfaction scores, cost savings achieved.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Production Manager
Tyson Foods
Center, TX
09.2018 - 08.2022
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Maintained accurate records of production data such as labor costs, output, and quality control results.
- Analyzed production processes to identify areas for improvement in efficiency and cost savings.
- Coordinated with other departments to ensure smooth flow of materials throughout the production process.
- Created reports on productivity levels, cost analysis, and inventory status.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Assisted in troubleshooting mechanical problems related to machinery used in the manufacturing process.
- Implemented strategies to reduce waste while maintaining high-quality standards.
- Resolved conflicts among personnel within the department when necessary.
- Monitored employee attendance records and took disciplinary action when appropriate.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Coached and mentored employees to develop and enhance career skills.
- Supervised production schedules, production quality and on-time delivery.
Materials Manager
Tyson Foods
Carthage, TX
09.2012 - 05.2017
- Reviewed and revised inventory levels to ensure adequate stock of materials.
- Developed and implemented systems for tracking material usage and costs.
- Analyzed supplier performance, identified cost savings opportunities, negotiated contracts, and managed vendor relationships.
- Maintained accurate records of all materials received, issued, returned, or discarded.
- Inspected incoming shipments for accuracy and condition prior to acceptance into inventory system.
- Implemented new methods for organizing inventory data in order to increase efficiency of operations.
- Identified obsolete items in the inventory system and prepared them for disposal or sale.
- Assigned tasks related to receiving, stocking, issuing materials to staff members as needed.
- Resolved discrepancies between physical inventories and computer records on a timely basis.
- Collaborated with other departments such as Production, Purchasing, Quality Control., to ensure that raw materials were available when needed.
- Communicated regularly with suppliers regarding delivery dates and product availability.
- Conducted regular cycle counts of stored items in order to verify accuracy of stock records.
- Investigated problems related to material shortages or overages in order to identify root causes.
- Performed write-offs for damaged and obsolete inventory items.
Education
High School Diploma -
Timpson High School
Timpson, TX05-1993
Skills
- Staff Development
- Technical knowledge
- Industry Expertise
- Employee Coaching
- Cost Control
- Effective Communication
- Computer Skills
- Reliability
- Self Motivation
- Team Collaboration
- Decision-Making
- Performance Evaluation
- Positive Attitude
- Team building
- Attention to Detail
- SAP Knowledgeable
References
References available upon request.
Timeline
Supervisor in Training
Eaton Cooper Lighting
12.2023 - Current
Supervisor of Operations
Pilgrim Pride
10.2022 - 10.2023
Production Manager
Tyson Foods
09.2018 - 08.2022
Materials Manager
Tyson Foods
09.2012 - 05.2017
High School Diploma -
Timpson High School