Carlos J. Smith
Pawtucket,RI
Summary
Experienced and passionate in developing and delivering training programs that utilize innovative methods to create engaging and effective learning experiences. Strong understanding and background in training and development, with motivational implementation, effective training programs, skillful instructional design to enhance learning experiences. Known for fostering team collaboration, adapting to changing needs, and consistently achieving measurable results. Reliable, flexible, and focused on driving continuous improvement in clientele and business needs.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Employment & Training Specialist III
Viability
09.2024 - Current
- Monitor student performance in a variety of work sites according to program guidelines (e.g. visit job sites, obtain employer evaluations, serve as a liaison between employer & student/young adult) for the purpose of identifying areas requiring additional training and methods for maintaining appropriate and reliable work habits.
- Provide integrated employment opportunities for individuals with disabilities by maintaining and developing relationships/partnerships with community businesses and organizations providing and developing vocational goals and employment plans.
- Work actively engaging members to achieve the goals in their personal centered plans through role modeling, skills training, and relationship building, supporting the development of competencies and capabilities.
- Communicates positively, effectively, and professionally in written and oral format to all internal and external customers.
Loan Originator
Loan Depot
03.2024 - 09.2024
- Developed customized mortgage solutions to meet client needs and financial goals.
Loan Originator
Pawtucket Credit Union / Coastal1 Credit Union
06.2019 - 02.2024
- Assisted clients in completing loan applications, ensuring accurate documentation and compliance with regulations.
- Evaluated credit histories and financial backgrounds to determine loan eligibility and risk assessment.
- Collaborated with underwriters to facilitate timely approvals of loan requests, enhancing client satisfaction.
- Conducted market research to identify competitive mortgage products tailored to clients' needs.
- Developed strong relationships with real estate agents to generate referrals and expand client base.
- Provided ongoing support to clients throughout the loan process, addressing inquiries and resolving issues promptly.
Loan Originator
Seacoast Mortgage Corporation
10.2017 - 06.2019
- Provided guidance on mortgage products, rates, and terms to enhance client understanding.
Loan Originator
Home Point Financial Corporation
05.2017 - 10.2017
- Licensed to originate mortgages NMLS # 1485486
- Licensed in Rhode Island, Massachusetts and Florida
Loan Originator
Evergreen Mortgage Advisors NMLS# 2405
04.2017 - 05.2017
- Completed 20 hours of training
- Passed NMLS national test
- Licensed to originate mortgages NMLS# 1485486
Loan Officer Assistant
Evergreen Mortgage Advisors NMLS# 2405
04.2016 - 04.2017
- Deliver exceptional customer service during communication with borrowers, processors, operations staff, closing attorneys, title companies, real estate brokers, builders, etc. in an effort to create a stream-lined and expedited mortgage process
- Provide support through the preparation of loan application and collection of all supporting documentation needed for processing
- Communicate daily updates/progress on the loan process to the Mortgage Loan Originator
Lead Receiver, Machine Operator
Rand Whitney- Southeast Container
01.2002 - 01.2014
- Shipping and Receiving
- Updating inventory in computer system
- Responsible for organization and rotating of products in warehouse
- Coordinated inbound and outbound shipments, ensuring timely processing and accuracy of inventory records.
- Trained new staff on receiving protocols and safety standards, fostering a culture of compliance and efficiency.
Assistant Football Coach
St. Raphael Academy and North Kingstown High School
01.1999 - 01.2010
- Responsible for positional players retention of game plan understanding during practices and game
- Structuring fundamentals skills training activities to increase skillset where needed
Education
- General Studies
Community College of RI
Providence, RIDiploma -
St. Raphael Academy
Pawtucket, RI06.1998
Skills
- Learning management systems
- E-learning platforms
- Training program development
- Training program design
- Training evaluation
- Virtual training
- Job training
- Performance assessment
- Soft skills training
- Coaching and mentoring
Certification
- Licensed to originate mortgages NMLS # 1485486
- Licensed in Rhode Island, Massachusetts
- Licensed in Rhode Island, Massachusetts and Florida
Timeline
Employment & Training Specialist III
Viability
09.2024 - Current
Loan Originator
Loan Depot
03.2024 - 09.2024
Loan Originator
Pawtucket Credit Union / Coastal1 Credit Union
06.2019 - 02.2024
Loan Originator
Seacoast Mortgage Corporation
10.2017 - 06.2019
Loan Originator
Home Point Financial Corporation
05.2017 - 10.2017
Loan Originator
Evergreen Mortgage Advisors NMLS# 2405
04.2017 - 05.2017
Loan Officer Assistant
Evergreen Mortgage Advisors NMLS# 2405
04.2016 - 04.2017
Lead Receiver, Machine Operator
Rand Whitney- Southeast Container
01.2002 - 01.2014
Assistant Football Coach
St. Raphael Academy and North Kingstown High School
01.1999 - 01.2010
- General Studies
Community College of RI
Diploma -
St. Raphael Academy
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