Carlos Lanz Tienda
New York,NY
Summary
Accomplished business owner with over 10 years experience in the cannabis industry. I have built and started numerous successful cannabis companies and have successfully cultivated loyalty among clients by creating a positive environment centered around knowledgeable, friendly and properly trained staff. I am also an expert in employee relations focused on mutual respect and pride myself on minimal turnover. I have a deep understanding of the cannabis industry and understand customer needs and wants.
Overview
19
19
years of professional experience
Work History
General Manager / Founding Partner
Flower Daddy
Brooklyn, NY
08.2025 - 03.2026
- Led daily operations to ensure seamless service delivery and customer satisfaction.
- Developed and implemented efficient inventory management practices to optimize stock levels and served as the inventory manager.
- Trained, hired, and supported team members in product knowledge and customer engagement techniques.
- Analyzed sales trends to inform strategic decisions for promotional activities.
- Fostered positive relationships with suppliers to maintain quality standards and negotiate net terms.
- Monitored staff performance, providing constructive feedback to promote professional growth.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Owner/ Manager
The Glass Shop
Brooklyn, NY
08.2022 - 11.2024
- Oversaw daily operations and managed staff to ensure high-quality service and product delivery.
- Developed and implemented marketing strategies to increase customer engagement and sales growth.
- Optimized inventory management processes, reducing waste and improving order fulfillment efficiency.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Owner / Founder
The Green Speakeasy
Brooklyn, NY
08.2022 - 11.2024
- Cultivated relationships with local suppliers to source high-quality Products.
- Analyzed customer feedback to refine offerings and improve overall satisfaction rates.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Owner / Founder
Terp Off - A National Regional Rosin Competition
Brooklyn, NY
01.2024 - 03.2024
- Cultivated relationships with local suppliers to source high-quality ingredients sustainably.
- Led marketing initiatives, increasing brand visibility through social media campaigns and events.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Organized a two month long rosin competition that culminated in a final winners party.
- onboarded numerous sponsors and secured thousands of dollars of free merchandise for judges.
Owner / Founder
The Green Squirrel Delivery Service
New York, NY
03.2015 - Current
- Trained and mentored staff on sales techniques and proper ways to upsell.
- Created all product labels and created financial excel sheets to keep track of all expenses, revenue and profit.
- At its peak I managed a team of 25 people, creating work schedules while minimizing turnover and fostering a healthy, work positive environment.
- Grew sales to over $1.5 million without any outside advertising.
- created a loyal tribe of followers and customers by focusing on customer experience and employee knowledge.
Owner / Founder
The Cannabus
New York, NY
06.2022 - 12.2022
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- designed a mobile cannabis store/ lounge which went viral several times over. The Bus was featured in numerous Instagram posts which had millions of views.
- Created an environment where several celebrities became regular customers and international tourists regularly told us they learned about us from social media posts.
Marketing Intern
Adrenalina
New York, NY
06.2011 - 08.2011
- Assisted in developing and executing marketing campaigns to enhance brand visibility.
- Conducted market research to identify consumer trends and preferences.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Collaborated with cross-functional teams to align marketing strategies with overall business goals.
Microsoft Access Developer
Office of English Language Acquisition - The Department of Education
Washington DC
06.2007 - 08.2007
- Developed and maintained complex Microsoft Access databases for data management and reporting.
- Streamlined data entry processes, enhancing accuracy and efficiency across multiple departments.
- Designed user-friendly forms and queries to facilitate data retrieval and analysis for stakeholders.
- Conducted regular audits of database integrity, identifying and resolving discrepancies proactively.
- Optimized table structures for efficient storage and retrieval of large datasets without sacrificing performance.
Education
High School Diploma -
Georgetown Preparatory School
Bethesda, MDBachelor of Science - Intellectual History / Print Journalism
New York University
New York, NYSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Staff management
- Business launch
- Key partnership cultivation
- Hiring and staffing
- Decision-making
- Effective leader
- Scheduling
- Inventory management
Languages
Spanish
Native or Bilingual
Timeline
General Manager / Founding Partner
Flower Daddy
08.2025 - 03.2026
Owner / Founder
Terp Off - A National Regional Rosin Competition
01.2024 - 03.2024
Owner/ Manager
The Glass Shop
08.2022 - 11.2024
Owner / Founder
The Green Speakeasy
08.2022 - 11.2024
Owner / Founder
The Cannabus
06.2022 - 12.2022
Owner / Founder
The Green Squirrel Delivery Service
03.2015 - Current
Marketing Intern
Adrenalina
06.2011 - 08.2011
Microsoft Access Developer
Office of English Language Acquisition - The Department of Education
06.2007 - 08.2007
High School Diploma -
Georgetown Preparatory School
Bachelor of Science - Intellectual History / Print Journalism
New York University