Carlos Lewis
Brooklyn,NY
Summary
Dedicated Customer Service Representative with over 5 years of experience in fostering strong customer relations and enhancing satisfaction levels. Committed to driving organizational success through exceptional service and support, consistently exceeding performance targets. Proven track record of building rapport with clients, ensuring needs are met while contributing to a positive team environment. Adept at navigating challenges and delivering solutions that enhance the overall customer experience.
Overview
16
16
years of professional experience
Work History
Mover
Infinity Moving Solutions
04.2014 - 07.2025
- Regularly engaged in lifting, moving, and placing heavy items using manual or equipment-assisted methods.
- Facilitated team efforts to meet customer expectations and adhere to contracts.
- Facilitated loading, transportation, and unloading of goods following established protocols.
Sales Associate
Old Navy
04.2010 - 01.2012
- Greeted customers while entering to the premise
- Process sales quickly, accurately and efficiently
- Maintained outstanding customer service as per Company standards
- Cash register operations and safeguarding company assets
- Received company's shipment of products and place them on the sales floor
Cashier / Inventory Management Specialist
The Home Depot
03.2009 - 10.2011
- Cash register operations and safeguarding company assets
- Kept accurate records of inventory levels and location for easy retrieval
- Report shortages, overages and all inventory levels for replenishment
- Complete physical inventory counts
- Communicate with department managers on purchasing and inventory levels
- Kept departments organized and efficient
Overnight Clerk
United States Postal Service
11.2009 - 01.2010
- Registered and insured mailing of letters and parcels.
- Examined mail for correct postage or cancel mail
- Placed mails into mail rack or into bags according to state, address, name of person, organization, or other scheme.
Education
LPN - Nursing
Lincoln Technical Institute
Paramus, NJ06.2013
High School Diploma - undefined
Queens Academy High School
09.2010
undefined
Bayside High School
06.2009
Skills
- Dedicated and careful – high level of accuracy and strong attention to detail
- Excellent verbal and written communication skills
- Proven ability to answer customers’ questions and give information regarding the business procedures and policies in an exact and customer-friendly way
- Demonstrated ability to assist customers to sign up for store rewards programs
- Team player
References
- Cushanna Farrell - (917) 806-1561 HHA
- Christopher Holder - (929) 284-6188 Mackenzie Door Company
- Mya cox - (718) 413-9751 Moving General
Timeline
Mover
Infinity Moving Solutions
04.2014 - 07.2025
Sales Associate
Old Navy
04.2010 - 01.2012
Overnight Clerk
United States Postal Service
11.2009 - 01.2010
Cashier / Inventory Management Specialist
The Home Depot
03.2009 - 10.2011
High School Diploma - undefined
Queens Academy High School
undefined
Bayside High School
LPN - Nursing
Lincoln Technical Institute
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