Carlos Lopez
Knoxville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Fiber Optic Installation Technician
Ficom Group Inc
Knoxville, TN
02.2023 - Current
- Installation of fiber optic cable associated with internet, TV, and phone services.
- Posses knowledge of coax cables and internet/signals related to coax
- Proficient in operating both hand power tools and manual power tools
- Installations vary widely, encompassing trailers, residential homes, small businesses, and multi-dwelling units.
- Provided guidance and instruction to new team members regarding standardized procedures and fundamental internet functions
Manager
Mcdonald’s
Knoxville, TN
09.2021 - 01.2023
- Accomplished multiple tasks within established timeframes
- Maximized performance by monitoring daily activities and mentoring team members
- Resolved staff member conflicts by actively listening to concerns and finding middle ground
- Evaluated employees’ strengths and assigned task based upon experience and training
- Cross-trained existing employees to maximize agility and performance
Crew Member
Mcdonald’s
Knoxville, TN
04.2021 - 09.2021
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepared meals and collected payments
- Assisted other teams members to achieve goals
- Worked well with teammates and accepted coaching from management team on procedures, customer service and sales techniques
Education
Diploma -
Fulton High School
04.2020
Skills
- Equipment Installation
- WiFi Setup
- Customer Service
- Crew Leadership
- Verbal and Written Communication
- Problem Solving
- Colleague Training
- System and Equipment Troubleshooting
Timeline
Fiber Optic Installation Technician
Ficom Group Inc
02.2023 - Current
Manager
Mcdonald’s
09.2021 - 01.2023
Crew Member
Mcdonald’s
04.2021 - 09.2021
Diploma -
Fulton High School
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