Carlos Lopez Carranza
Greenwood,SC
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Comfort inn and Suites
Rock Hill, SC
02.2024 - 04.2026
- Front Desk Agent | [ Comfort inn and Suites ],[ 973 Corporate Blvd ], Rock hill, SC] | [02/12/24 - 04/11/26]
- Managers/Owners : Sharad & Pritti Patel contact : (803) 412 -1805
- Greeted and checked in/out 50+ guests daily, ensuring a smooth and welcoming experience.
- Managed reservations, payments, and billing accurately using Choice advantage system .
- Prepared and maintained continental breakfast service, including restocking, sanitizing, and adhering to food safety protocols.
- Assisted housekeeping and maintenance teams by reporting room issues, coordinating repairs, and ensuring guest satisfaction.
- Handled guest inquiries and complaints professionally, resolving issues to ensure positive reviews and repeat business.
- Opened and closed the front desk, balancing cash drawers, and reconciling transactions.
- Available to work all shifts, including weekends, holidays, and overnight.
Education
Highschool Diploma / GED -
Northwestern High School
Skills
Spanish speaking
Personable
Problem-Solving
Critical Thinking
Scheduling Flexibility
Open Communication
Teamwork
Organization skills
Quick learner
Social-Butterfly
Friendly Upbeat Personality
Personal Information
Availability: Available to work all shifts, including weekends, holidays, and overnight.
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Agent
Comfort inn and Suites
02.2024 - 04.2026
Highschool Diploma / GED -
Northwestern High School