Carlos Lugo
Chef
Richardson,TX
Languages
Spanish
Limited Working
Spanish
Professional Working
Summary
Seasoned Sous Chef specializing in classic cuisine. Successful 10+ year record in high-volume kitchens. Career achievements working with head chefs and kitchen staff to meet high standards for taste, presentation and service. Adaptable professional with success handling any challenge.
Overview
12
12
years of professional experience
Work History
Accounts Receivable Clerk
EMKAY Ind.
Dallas, TX
07.2020 - Current
- Maintained client purchase histories for future purchase reference.
- Updated the current daily standing client order list.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Supported team in sales transactions, client interactions, and order fulfillment.
Sous Chef
Neiman Marcus
Dallas, TX
10.2016 - 07.2020
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Mentored kitchen staff to prepare each for demanding roles.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Restaurant Chef/Manager
Neiman Marcus
Dallas, TX
08.2001 - 01.2007
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Interacted with and served customers directly.
Education
Culinary Apprentice
El Centro College
Dallas, TXPsychology
University of North Texas
Denton, TXHigh School Diploma -
J.J. Pearce High School
Richardson, TXSkills
- Restaurant Operation
- Food Preparing, Plating and Presentation
- Stocking and Replenishing
- Motivational Team Management
- Safe Food Handling
- Hiring, Training and Development
- Professional Relationships
- Cooking Technique Demonstrations
- Active Listening
- Catering
- Chef Assistance
Accomplishments
- Improved customer satisfaction by addressing concerns promptly and to complete satisfaction.
- Achieved record sales through effectively managing team members, food production, and customer satisfaction.
- Supervised team of 10 staff members.
- Created unique and delicious daily specials.
- Catered special events, off and on premise.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakens.
Carl Jung