Hi, I’m
Carlos Mejia Aguilar
Crew Member
Somerset,NJ
Summary
Dynamic and results-oriented professional with a proven track record at Wendy's and the Financial Aid Office. Excelled in team collaboration and computer skills, enhancing workflow and customer satisfaction. Achieved significant project support milestones and demonstrated exceptional multitasking abilities. Skilled in Microsoft Office Suite and adept at fostering positive client relations.
Overview
4
years of professional experience
1
Certification
2
years of post-secondary education
Work History
Wendy'sSomerset, NJ
Crew Member
06.2022 - Current
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Boosted repeat customer rates by providing friendly and engaging service.
- Documented customer orders and conveyed special requests to kitchen staff.
On The BorderNew Brunswick, NJ
Waiter's Assistant
03.2022 - 06.2022
Job overview
- Supported kitchen staff by organizing supplies and ingredients for timely meal preparation.
- Collaborated with team members to address customer inquiries and resolve issues promptly.
- Maintained cleanliness of dining areas and ensured proper setup for smooth service flow.
- Assisted servers in delivering food and beverages efficiently to enhance customer satisfaction.
- Learned menu items thoroughly to provide accurate information and recommendations to patrons.
- Utilized point-of-sale systems to process orders accurately and streamline payment transactions.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Assisted in training new Waiter''s Assistants, sharing knowledge of best practices and restaurant procedures.
Education
Kean UniversityUnion, NJ
Bachelor of Arts from Music B.A
09.2023 - Current
Skills
- Team collaboration
- Computer skills
- Schedule and calendar management
- Event planning
- Microsoft Office Suite
- File management
- Document preparation
- Document control
- Project Support
- Meeting support
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Human Resources Information
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Kean University
Bachelor of Arts from Music B.A
09.2023 - Current
Crew Member
Wendy's
06.2022 - Current
Waiter's Assistant
On The Border
03.2022 - 06.2022