Carlos Meza
Park City,UT
Summary
Highly organized with practical experience in overseeing Food and Berevage operations. Possess strong leadership abilities that have led to streamlined service and improved customer satisfaction in previous roles. Skilled at team coordination, menu planning, and maintaining high standards of cleanliness and safety. Previous work has resulted in increased efficiency and enhanced guest experience.
Overview
3
3
years of professional experience
Work History
In-Room Dining Supervisor
Montage Deer Valley
Park City, UT
11.2022 - 07.2024
- Set up and prepared for timely delivery of guests' room orders
- Monitored and managed inventory levels of supplies, equipment, and food products, ensuring timely order placement.
- Addressed customer complaints and resolved issues with front of house and kitchen staff.
- Maintained presence on dining room floor and assisted team to support efficiency of service.
- Successfully executed cost efficient strategies without compromising on service or product excellence.
Banquet Server
Stein Eriksen Lodge
Park City, UT
07.2022 - 11.2023
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Answered questions regarding menu items and assisted guests in making selections.
- Set up stations for serving meals according to established guidelines.
In-Room Dining Server
Montage Deer Valley
Park City, UT
06.2021 - 10.2022
- Provided excellent customer service to all guests.
- Checked with guests to ensure that they were satisfied with their meals.
- Prepared tables for service by setting up linens, silverware, and glassware.
Education
BBA - International Business Management
Universidad Nacional Mayor De San Marcos
Lima, Peru12-2020
Skills
- Menu knowledge
- Interdepartmental Collaboration
- Point of sale systems
- Order Management
- Task Delegation
- Reservation Management
Languages
English
Professional
Spanish
Native/ Bilingual
Portuguese
Elementary
Timeline
In-Room Dining Supervisor
Montage Deer Valley
11.2022 - 07.2024
Banquet Server
Stein Eriksen Lodge
07.2022 - 11.2023
In-Room Dining Server
Montage Deer Valley
06.2021 - 10.2022
BBA - International Business Management
Universidad Nacional Mayor De San Marcos
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