Summary
Overview
Work History
Education
Skills
References
Awards
Languages
Timeline
Generic

Carlos Monroy

Madison,WI

Summary

Strategic leader versed in analyzing market positioning and collaborating with senior leaders to develop short- and long-term brand strategies. Decisive and insightful marketing leader with years of industry success, including a strong record of positive brand ambassador partnerships, and high-level business and financial acumen, coupled with expansive knowledge of social networking.

Overview

7
7
years of professional experience

Work History

BRAND MANGER & BRAND AMBASSADOR

Stanton Optical
Madison, WI
07.2022 - Current
  • Achieved sales goals and marketing objectives, delivered memorable customer experiences and drove brand awareness and loyalty.
  • Maintained brand and product knowledge to anticipate questions about products and deliver thoughtful responses.
  • Outfitted customers by suggesting key looks and latest trends based on customer's individual style and buying interest.
  • Generated brand enthusiasm at demonstrations and events and promoted special marketing initiatives.

MANAGER

Bel-Air Bar & Grill
Madison, WI
04.2021 - 04.2023
  • Increased restaurant sales through effective up-selling of wine pairings with menu items.
  • Returned bank to cage and keys to Key Watcher at end of each shift.
  • Recognized employees for exceptional customer service and teamwork.
  • Promoted current services and seasonal options through positive guest interactions.

AMBASSADOR

Mission BBQ
Madison, WI
07.2021 - 12.2022
  • Organized promotions, planned special events and directly connected with leads to maintain creative approach to marketing.
  • Distributed marketing materials and promotional items to attract interest and engage individuals.
  • Answered guest questions and provided brand and product information.
  • Offered customers information about brand products and services to increase business revenue.

GENERAL MANAGER

Mister Carwash
Madison, WI
08.2018 - 01.2020
  • Develop and maintain effective working relationships with management, team members and customers.
  • Evaluate the performance of associates and mentor underperforming associates on ways to improve.
  • Acquired talent by proactively recruiting, interviewing and hiring associates.

Education

BUSINESS MANAGEMENT & CULINARY ARTS -

Madison College (MATC)
Madison, WI
06.2021

High School Diploma -

De Forest High School
De Forest, WI
06-2014

Skills

  • Productivity software
  • Market research
  • Sales strategy
  • Customer relationship management
  • Data analysis
  • Networking skills
  • Bilingual or multilingual
  • Computer programming
  • Digital marketing
  • Database management

References

Available upon request

Awards

  • Employee of the Month, Mission BBQ
  • Employee of the Year, Mission BBQ
  • Top Performer, Inside Sales Team, 2022 Stanton Optical
  • Outstanding Achievement in Customer Satisfaction, 2023 Stanton Optical

Languages

Spanish, Bilingual or Proficient (C2)

Timeline

BRAND MANGER & BRAND AMBASSADOR

Stanton Optical
07.2022 - Current

AMBASSADOR

Mission BBQ
07.2021 - 12.2022

MANAGER

Bel-Air Bar & Grill
04.2021 - 04.2023

GENERAL MANAGER

Mister Carwash
08.2018 - 01.2020

BUSINESS MANAGEMENT & CULINARY ARTS -

Madison College (MATC)

High School Diploma -

De Forest High School

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