Adela Gurrola
Fontana,CA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
41
41
years of professional experience
Work History
Medical Assistant
Alta Loma Medical Group
12.1987 - 05.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Assist providers with performing, exams and procedures
- Secured patient information and maintains patient confidence by completing and safeguarding medical records
- Completing diagnostic coding and medical coding
- Interview patients vital signs such as their blood pressure and weight
- Help physician's with patient examinations
- x-rays
- Casting and bandaging
- Give patients medication or injections as directed by physicians performed by the state law
- Collect and prepare patient specimens
- Answer phones and provided great customer service and provided medical answers when needed
- Assisted doctors with small surgeries , ingrown toe nails, abscesses, and small lacerations
- Provided great customer service to patients and staff
Medical Assistant
California Medical Group
12.1983 - 03.1987
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Assist providers with performing, exams and procedures
- Secured patient information and maintains patient confidence by completing and safeguarding medical records
- Completing diagnostic coding and medical coding
- Interview patients vital signs such as their blood pressure and weight
- Help physician's with patient examinations
- x-rays
- Casting and bandaging
- Give patients medication or injections as directed by physicians performed by the state law
- Collect and prepare patient specimens
- Answer phones and provided great customer service and provided medical answers when needed
- Assisted doctors with small surgeries , ingrown toe nails, abscesses, and small lacerations
- Provided great customer service to patients and staff
Customer Service Representative
Jayco
06.1981 - 10.1983
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Serves customer by helping them select products.
- Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
- Greets and receives customers in a welcoming manner
- Provides outstanding customer service
- Alerts management of financial transactions
- Assist with inventory, including receiving and stocking merchandise
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
- Resolve customer complaints and issues ina timely and a professional manner
Education
Medical Assistant - Medical
Bryman College
Rosemead06.1982
High School Diploma -
Azusa High School
Azusa, CA06.1976
Skills
- EMR / EHR
- Medical Records Management
- Laboratory Specimen Collection
- Compassionate
- Great Customer
- Reliable
- Dependable
- Helpful
- Hard worker
- Great learner, willing to learn new things
- Commutative
Languages
Spanish
Full Professional
Timeline
Medical Assistant
Alta Loma Medical Group
12.1987 - 05.2022
Medical Assistant
California Medical Group
12.1983 - 03.1987
Customer Service Representative
Jayco
06.1981 - 10.1983
Medical Assistant - Medical
Bryman College
High School Diploma -
Azusa High School
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