Summary
Overview
Work History
Education
Skills
Timeline
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Carlos Munoz

Retail Associate
Fort Worth,TX

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Resourceful Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Expert in equipment use, maintenance and efficiency.

Overview

2
2
Languages
7
7

Years of customer satisfaction

6
6
years of post-secondary education

Work History

Fresh Team Associate

Walmart
Lake Worth, TX
2015.11 - Current
  • Contributed to team success by completing jobs quickly and accurately.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Adjusted equipment to meet different productivity levels.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Maintained productive, efficient approach to all tasks.

CAP Team Supervisor

Walmart
Lake Worth, TX
10.2018 - 08.2020
  • Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing merchandise.
  • Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
  • Coordinated with 1st and 3rd shift management to facilitate smooth shift transitions.
  • Staged loading and unloading area for truck deliveries.
  • Supervised and supported team of 15 associates.
  • Checked accuracy of rejected product at reject points in designated areas using computer terminal and scanner.
  • Coached team on best practices for shipment, sales floor replenishment and product presentation.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Associate of Arts -

Tarrant County College District
Fort Worth, TX
08.2012 - 12.2018

Skills

    Fluent in [Spanish]

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Timeline

CAP Team Supervisor

Walmart
10.2018 - 08.2020

Fresh Team Associate

Walmart
2015.11 - Current

Associate of Arts -

Tarrant County College District
08.2012 - 12.2018

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Carlos MunozRetail Associate