Gustavo Ali Salgado Lopez
LAKEWOOD,CA
Summary
Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
3
3
years of professional experience
Work History
Team Associate
Walmart
Long Beach, CA
03.2023 - 09.2023
- Assisted with customer requests and answered questions to improve satisfaction.
- Understood and followed oral and written directions.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Verified customer age requirement for alcohol or tobacco purchases.
- Fostered relationships with customers to expand customer base and retain business.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed customer payments quickly and returned exact change and receipts.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Welcomed customers, offering assistance to help find store items.
- Performed other duties as assigned by management.
- Scanned items and checked pricing on cash register for accuracy.
- Answered customer questions and provided store information.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Package Handler
FedEx:Ground
Watsonville, CA
01.2022 - 08.2022
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Maintained a clean work environment by removing debris from the loading dock area.
- Assisted in loading delivery trucks with prepared packages.
- Stacked boxes onto pallets in an efficient manner.
- Ensured compliance with company policies regarding safety, security and cleanliness of the warehouse premises.
- Followed safety protocols when handling hazardous materials such as chemicals or inflammable liquids.
- Utilized scanning equipment to track movement of items throughout the facility.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Reported any damaged or missing items to supervisors immediately.
- Sealed boxes securely with tape for safe transport of goods to customers.
Cashier/Cook
Burger King
Salinas, CA
08.2020 - 06.2021
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained work area and kept cash drawer organized.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers promptly and responded to questions.
- Performed other duties as assigned by management.
Education
Bachelor of Science - Mechanical Engineering
California State University - Los Angeles
Los Angeles, CA05-2027
High School Diploma -
Everett Alvarez High School
Salinas, CA05-2021
Skills
- Workplace Safety
- Customer Service
- Complaint Resolution
- Cleaning
- Equipment Operation
- Cash Handling
- Order Preparation
- Following Instructions
- Positive Attitude
- Fluent in [Spanish]
- Teamwork and Collaboration
- Continuous Development
- Clear Communication
- Heavy Lifting
- Computer Skills
- Product Knowledge
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Team Associate
Walmart
03.2023 - 09.2023
Package Handler
FedEx:Ground
01.2022 - 08.2022
Cashier/Cook
Burger King
08.2020 - 06.2021
Bachelor of Science - Mechanical Engineering
California State University - Los Angeles
High School Diploma -
Everett Alvarez High School
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