Carlos Osorio
Amarillo,Texas
Summary
Adept Diagnostic Imaging Service Engineer with a proven track record at BSA Hospital, ensuring compliance with industry standards through meticulous safety inspections. Skilled in technical support and fostering collaborative teamwork, significantly enhanced customer satisfaction by streamlining maintenance schedules and swiftly resolving service requests. Highly-effective Service Engineer proficient in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business, and project needs. Offering over 20 years of customer support knowledge-base experience.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Diagnostic Imaging Service Engineer
BSA Hospital
03.2019 - Current
- Performed preventative maintenance and repairs on a variety of diagnostic equipment and manufactures such as,
- GE- Advantx, Proteus, Definium8000, AMX portable X-ray
- Philips- Easy Diagnost eleva, Epiq Elite,
- Siemens- Uroskop Access, Luminos T/F, Ysio Max, Agile Max,
- OEC- 9800, 9900 Elite
- Maintained compliance with industry standards by conducting safety inspections and performance tests.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Utilized specialized test equipment to diagnose malfunctions accurately and efficiently for swift corrective actions.
Biomedical Technician
BSA Hospital
03.2007 - Current
- Responded to customer requests for service and repairs with immediate onsite support on ESUs, lasers, anesthesia and endoscopic surgical integration systems.
- Assisted hospital staff in understanding the proper use of biomedical equipment, reducing user error incidents.
- Maintained fleet of over 30 Anesthesia machines at BSA, Quail creek and Panhandle surgical hospitals.
- Provided technical expertise and mentoring to junior technical staff with system wide approach to medical equipment management.
Biomedical Technician
Masterplan Inc,
03.2004 - 04.2007
- Performed preventative maintenance on a variety of infusion therapy devices, ultrasound systems and surgical endoscopic equipment at multiple sites managed by Masterplan Inc.
- Maintained proper care and storage of diagnostic tools and equipment.
- Diagnosed cause of problems and completed repairs.
Education
Associate of Applied Science - Biomedical Technology
Texas State Technical College
Harlingen, TX2003
Skills
- Technical Support
- Preventive Maintenance
- Schematic reading
- Safety Procedures
- System diagnostics
- Collaborative Teamwork
Certification
- RSTI Phase I- Principles of servicing diagnostic X-Ray Systems
- RSTI Phase II- Advanced Radiographic Systems Maintenance
- Drager Apollo Anesthesia system
- GE ADU Anesthesia system
- GE Logic E9/E95 ultrasound system
- Philips Ie33/Iu22 ultrasound systems
- Lumenis Ultrapulse Laser
- Stryker Lifepak 15/20 Defibrillators
- Guerbet illumena Contrast Delivery
- Acist CVi Contrast Delivery
- Medrad Stellant/ Flex
- Medrad Mark 7 Arterion
- Steris Vpro Max
- ASP sterrad 100s
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Diagnostic Imaging Service Engineer
BSA Hospital
03.2019 - Current
Biomedical Technician
BSA Hospital
03.2007 - Current
Biomedical Technician
Masterplan Inc,
03.2004 - 04.2007
- RSTI Phase I- Principles of servicing diagnostic X-Ray Systems
- RSTI Phase II- Advanced Radiographic Systems Maintenance
- Drager Apollo Anesthesia system
- GE ADU Anesthesia system
- GE Logic E9/E95 ultrasound system
- Philips Ie33/Iu22 ultrasound systems
- Lumenis Ultrapulse Laser
- Stryker Lifepak 15/20 Defibrillators
- Guerbet illumena Contrast Delivery
- Acist CVi Contrast Delivery
- Medrad Stellant/ Flex
- Medrad Mark 7 Arterion
- Steris Vpro Max
- ASP sterrad 100s
Associate of Applied Science - Biomedical Technology
Texas State Technical College
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