Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Palacios

Bloomington,CA

Summary

Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.

Overview

6
6
years of professional experience

Work History

Dispatcher

CEMEX
04.2023 - Current
  • Closely monitored dispatch board to triage and prioritize over 80 daily calls.
  • Planned, organized, and scheduled work of driver staff to accomplish consistent work within organizational standards.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Promoted teamwork among colleagues by proactively assisting others when needed.

Picker

Amazon
10.2022 - 04.2023
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
  • Scanned and verified UPC codes for all products to aid in identification.
  • Assisted in reducing product damage through careful handling of items during the picking process.

Yard Manager

FedEx
06.2021 - 09.2022
  • Optimized space utilization within the yard, maximizing storage capacity without compromising safety or accessibility.
  • Conducted thorough employee evaluations, providing constructive feedback to improve individual performance levels.
  • Developed contingency plans to handle unexpected situations such as inclement weather or sudden increase in workload.
  • Supervised loading and unloading activities on-site to ensure accuracy in shipments while minimizing potential hazards.
  • Streamlined daily operations by introducing time-saving procedures that improved overall workflow efficiency.
  • Increased safety standards in the yard by conducting regular inspections and ensuring compliance with all regulations.
  • Reduced equipment downtime through regular maintenance checks and timely repairs.

Operations Manager

FedEx
08.2019 - 06.2021
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Devised processes to boost long-term business success and increase profit levels.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Package Handler

FedEx
06.2018 - 08.2019
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Followed verbal and written instructions to properly move and ship products.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Loaded package containers onto forklifts and transported into packaging areas.

Education

High School Diploma -

Bloomington High Schoo;
Bloomington, CA
05.2018

Skills

  • Route Navigation
  • Work Order Management
  • Schedule Management
  • Dispatch Coordination
  • Customer Relations
  • Verifying Coverage
  • Service Planning
  • Maintaining Call Metrics
  • Policy Enforcement
  • Personnel Oversight
  • Incidents Management

Languages

Spanish
Native or Bilingual

Timeline

Dispatcher

CEMEX
04.2023 - Current

Picker

Amazon
10.2022 - 04.2023

Yard Manager

FedEx
06.2021 - 09.2022

Operations Manager

FedEx
08.2019 - 06.2021

Package Handler

FedEx
06.2018 - 08.2019

High School Diploma -

Bloomington High Schoo;

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Carlos Palacios