Summary
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Palomino

Hialeah,FL

Summary

Driven and growth-oriented professional with a background in insurance sales, customer service, and risk assessment. Passionate about continuous improvement, always striving to expand my skills, exceed goals, and take on new challenges. With experience in both fast-paced environments and client-focused industries, I adapt quickly, embrace learning opportunities, and seek innovative ways to provide value. Committed to professional and personal development, I never settle for staying in the same place—I am always looking for the next opportunity to grow, lead, and make a greater impact.

Work History

Insurance Broker

UniVista Insurance
  • Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Evaluated accuracy and quality of data entered into agency management system.

Fast Food Worker

Pollo Tropical
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.

Education

High School Diploma -

MLMPI Preparatory Academy
Miami Gardens, FL
06-2024

Skills

  • Policy analysis
  • Premium financing
  • Client relations
  • Stress tolerance and resilience
  • Prospecting skills
  • Cold calling
  • Quotes and sales
  • Relationship development skills
  • Excellent communication skills
  • Engaging personality
  • Money handling
  • Organized multi-tasker

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Insurance Broker

UniVista Insurance

Fast Food Worker

Pollo Tropical

High School Diploma -

MLMPI Preparatory Academy

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Carlos Palomino