Overview
Work History
Education
Skills
Timeline
Generic

Juliet Whitby

West Palm Beach,FL

Overview

17
17
years of professional experience

Work History

Insurance Broker

Globe Life
02.2025 - Current
  • Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
  • Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
  • Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Assisted clients with claims processing, ensuring a smooth experience during difficult times.
  • Calculated quotes and educated potential clients on insurance options.
  • Reported policy changes and company conditions affecting customer satisfaction.

Cashier

Popeyes® Louisana Kitchen
01.2024 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.

Maid Housekeeper

Luminous Cleaning Svc LLC
02.2022 - 12.2022
  • Deep Clean luxury homes by dusting, vacuuming, mopping all rooms and areas of the house including bathrooms and kitchen
  • Coordinated the cleaning of Airbnb properties after bookings so they were ready for the next guest
  • Basic laundry of towels and linens
  • Trash removal from all the properties when we leave

Hostess Cashier

Cucina Pizza By Design
01.2017 - 08.2018
  • Operated a POS
  • Answered all phones and called in orders
  • Processed Uber eats and all other online orders
  • Crafted, brick oven bake, boxed, cashed out and sometimes delivered individual designed Pizzas and more
  • Served chilled beer and wine
  • Cleaned entire restaurant from but not limited to bathrooms, inside and outside dining area, behind the counter, all food surfaces, windows inside and out, parking area and kitchen

Skycap

Primeflight Aviation Svc
12.2016 - 01.2017
  • Transported 1 to 2 people at a time in the wheelchair to the flight
  • Transported people off flight to baggage area or awaiting vehicle
  • Assisted in helping disabled persons through TSA

Clerk Typist

WORKFORCE ALLIANCE
03.2012 - 06.2012
  • Covered the front desk at an agency that saw up to 10,000 clients monthly
  • Greeted clients determined and recorded nature of visit, directed them to specific destinations
  • Assisted clients in using computer, fax machines, printers and other business machines
  • Helped resolve complaints from unsatisfied or hostile clients at front desk
  • Provided information about establishment: location of departments
  • Collected, sorted, distributed mail, messages, or courier deliveries
  • Processed and prepared memos, correspondence, travel vouchers, or other documents

Cashier

MCDONALDS
03.2010 - 03.2011
  • Performed cashiering duties at a busy, high traffic fast food restaurant
  • Identified prices of goods, services; tabulated bills using cash registers, optical scanners
  • Provided prompt, accurate, and courteous customer service
  • Developed ability to work in a fast-paced, hectic atmosphere
  • Resolved complaints using company guidelines and chain of command
  • Followed company policies, made on-the-spot decisions without supervision
  • Received payment by cash, check, credit cards, vouchers, or automatic debits
  • Maintained clean and orderly checkout areas and complete other general cleaning duties

Hostess

Brewzzi
01.2008 - 06.2008
  • Greeted patrons and provided superior customer service at high-end restaurant
  • Responsible for opening and closing duties, reconciling cash registers
  • Took customer orders, answered questions about the menu, resolved any issues
  • Performed inventory and stocking of cups, utensils, condiments, napkins, straws

Education

AS -

Lincoln College of Technology
West Palm Beach, FL

Skills

  • Proactive team player
  • Driven
  • Sales presentations
  • Claims handling
  • Policy coverage expert
  • Policy analysis
  • Commission-based sales experience
  • Policy renewals
  • Life insurance
  • Form completion and submission

Timeline

Insurance Broker

Globe Life
02.2025 - Current

Cashier

Popeyes® Louisana Kitchen
01.2024 - 02.2025

Maid Housekeeper

Luminous Cleaning Svc LLC
02.2022 - 12.2022

Hostess Cashier

Cucina Pizza By Design
01.2017 - 08.2018

Skycap

Primeflight Aviation Svc
12.2016 - 01.2017

Clerk Typist

WORKFORCE ALLIANCE
03.2012 - 06.2012

Cashier

MCDONALDS
03.2010 - 03.2011

Hostess

Brewzzi
01.2008 - 06.2008

AS -

Lincoln College of Technology

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Juliet Whitby