Carlos Peaks
Detroit,MI
Summary
Nutrition Services Technician bringing 14+ years of hands-on food service and quality-control experience to clinical meal programs. Drives safe, consistent meal preparation through strict food-safety practices, accurate order handling, and staff coaching that reduced order errors during peak service. Aims to improve patient satisfaction and operational efficiency in nutrition services.
Overview
15
15
years of professional experience
Work History
Cook
Gilbert's lodge
Saint Clair Shores, US
03.2025 - 12.2026
- Executed high-volume sauté and grill orders during dinner rush, maintained consistent doneness.
- Communicated allergy tickets to line cooks and expeditor, prevented cross-contact incidents during service.
- Adjusted rotisserie and grill timing to balance cook load, maintained steady ticket flow during rush.
- Communicated cook times and plate composition with expeditor, improved ticket accuracy during peak service.
- Sanitized and rotated fryer oil per manufacturer guidelines, preserving oil life and maintaining fry quality.
Cook/ Trainer
Bagger Dave's burger tavern
, US
06.2014 - 04.2025
- Coached new cooks on timing and plating technique, raising consistency across evening shifts.
- Logged daily food prep yields and adjusted batch sizes to align with weekend sales patterns.
- Ran hands-on skill sessions for grill staff to standardize searing times and reduce undercooked patties.
- Introduced a ticket-priority system at expo to cut order mix-ups and improve table turnaround.
Online Personal Shopper
Walmart
Roseville, US
08.2020 - 03.2025
- Processed 120+ client orders weekly using retailer apps, matching item specifications and delivery windows.
- Checked product expiration dates and swapped perishable items with fresher in-store alternatives.
- Handled refund and replacement claims with store customer service, recovering funds or credit for clients.
- Picked customer orders in-store, verified UPCs and quantities, and packaged items for delivery.
- Checked refrigerated and frozen sections against temperature guidelines and removed noncompliant items from orders.
- Logged product substitutions and customer feedback into CRM to refine future shopping preferences.
Cook
Gilbert's lodge
Saint Clair Shores, US
04.2016 - 08.2019
- Ran weekend dinner shifts, assigned station roles and adjusted prep to meet surge demand.
- Operated grill and sauté stations during dinner service, maintaining consistent cook times and textures.
- Monitored ticket times and adjusted cooking sequence to reduce customer wait for hot entrees.
- Executed high-volume ticket batches during rushes, maintaining plating accuracy under pressure.
- Communicated timely with front-of-house to reprioritize orders when rushes threatened service timeliness.
Cook/Dishwasher
Old country buffett
Detroit, US
04.2012 - 02.2016
- Cleaned and sanitized prep surfaces and utensils nightly, passing health inspection with no violations.
- Maintained correct grill and oven temperatures using thermometers to reduce miscooked orders during service.
- Assembled and plated 40+ dinner entrees per hour during peak shifts while holding plating standards.
- Coached new cooks on timing and plating technique, raising consistency across evening shifts.
- Logged daily food prep yields and adjusted batch sizes to align with weekend sales patterns.
- Ran hands-on skill sessions for grill staff to standardize searing times and reduce undercooked patties.
- Introduced a ticket-priority system at expo to cut order mix-ups and improve table turnaround.
- Ran weekend dinner shifts, assigned station roles and adjusted prep to meet surge demand.
- Operated grill and sauté stations during dinner service, maintaining consistent cook times and textures.
- Monitored ticket times and adjusted cooking sequence to reduce customer wait for hot entrees.
- Executed high-volume ticket batches during rushes, maintaining plating accuracy under pressure.
- Communicated timely with front-of-house to reprioritize orders when rushes threatened service timeliness.
Education
Diploma -
Southeastern high school
Detroit06.2011
Skills
- Food Safety
- Communication Skills
- Problem Solving
- Adaptability
- Food Presentation
- Stress Management
- Quality Control
- Respect diversity
- Accountability
- Gender equality
- Ethics
- Attention to Detail
- Empathy
- Respectful workplace training
- Task organization
- Project organization
Ethnicity
African American
Personal Information
Age: 32
Timeline
Cook
Gilbert's lodge
03.2025 - 12.2026
Online Personal Shopper
Walmart
08.2020 - 03.2025
Cook
Gilbert's lodge
04.2016 - 08.2019
Cook/ Trainer
Bagger Dave's burger tavern
06.2014 - 04.2025
Cook/Dishwasher
Old country buffett
04.2012 - 02.2016
Diploma -
Southeastern high school