Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Perez-Garcia

Lynnwood,WA

Summary

Results-driven professional with strong background in sales and customer service. Skilled in negotiation and complaint handling, contributing to improved customer experiences and increased sales opportunities. Aiming to leverage these strengths to drive business growth.

Overview

3
3
years of professional experience

Work History

Salesperson

Seattle Finest Motors
09.2024 - Current
  • Participated in training sessions to enhance product knowledge and sales techniques regularly.
  • Worked to build relationships with customers and built potential for additional sales.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Assisted customers in selecting vehicles, providing product knowledge and recommendations.
  • Developed strong relationships with clients, enhancing customer loyalty and satisfaction.

Valet Supervisor

Kimpton Hotel Monaco Seattle
06.2023 - 09.2024
  • Supervised valet team to ensure efficient vehicle handling and exceptional guest service.
  • Trained new staff on hotel protocols and customer engagement techniques.
  • Implemented procedures to streamline vehicle retrieval processes, enhancing operational efficiency.
  • Coordinated with front desk and bell staff to optimize guest arrival and departure experiences.
  • Monitored inventory of valet supplies, ensuring availability of necessary tools for smooth operations.
  • Developed strong relationships with local businesses, fostering partnerships that benefited both parties through referrals and networking opportunities.

Education

Associate of Science - DTA

Everett Community College
Everett, WA
01.2023

Skills

  • Relationship building and management
  • Conflict de-escalation
  • Report writing
  • Customer care
  • Networking
  • Negotiation
  • Complaint handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Salesperson

Seattle Finest Motors
09.2024 - Current

Valet Supervisor

Kimpton Hotel Monaco Seattle
06.2023 - 09.2024

Associate of Science - DTA

Everett Community College

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