Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Carlos Pinedo

Los Angeles County,California

Summary

Motivated professional with a strong academic and professional background seeking an opportunity with a forward-thinking organization. Dedicated to driving growth and success within the company by applying skills and knowledge. Experienced in dynamic and collaborative environments that foster innovation and continuous learning. Ready to make a meaningful impact and contribute to the overall success of the team.

Overview

9
9
years of professional experience

Work History

Mobil Expert

T-Mobile
09.2022 - Current
  • Led product training sessions for new team members, fostering a supportive learning environment and increasing staff expertise.
  • Developed loyal customer relationships through exceptional service, resulting in repeat visits and word-of-mouth referrals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Sales Representative

Spectrum
10.2021 - 09.2022
  • In my role as a cellphone sales specialist, I leverage my expertise in mobile technology to provide personalized solutions for customers. I stay updated on the latest devices and plans, allowing me to effectively match products with individual needs. My focus is on delivering exceptional customer service, guiding clients through their options to find the perfect fit for their lifestyle and budget.

Store Manager

Verizon
12.2018 - 10.2021
  • Manager: Responsible for a team of 9 people, making sure that the store is running great while exceeding goals as well as checkin in inventory and doing counts monthly
  • Also coach my team individually based on their performance and come to an agreement on what their opportunities are and how we can improve them
  • Exceed Sales Goals as a store
  • Check in Inventory
  • Stock up the Store
  • Coachings and 1 on 1's

Manager

Sprint
01.2016 - 04.2018
  • Responsible for a team of 6 people, making sure that we all work together towards success for the store
  • As a team we had to make sure to keep the store clean, planogram up to date, and over exceed the goals that are given to us
  • Ability to lead a group towards success through 30, 60, 90 plan
  • Handling money
  • Communication and selling skills

Education

Bachelors -

ITT Technical Institute
Sylmar, CA
12.2013

Skills

  • Bi-literate English / Spanish
  • Customer service
  • Manager Experience
  • Time management
  • Communication skills
  • Leadership
  • Sales coaching
  • Retail Sales
  • Store Management
  • Planograms
  • Merchandising
  • Conflict management
  • Business development
  • B2B sales

Awards

Winners Circle, 04/01/19, Top 1% of the company with Verizon

Timeline

Mobil Expert

T-Mobile
09.2022 - Current

Sales Representative

Spectrum
10.2021 - 09.2022

Store Manager

Verizon
12.2018 - 10.2021

Manager

Sprint
01.2016 - 04.2018

Bachelors -

ITT Technical Institute

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Carlos Pinedo