Carlos Quezada
Miami,FL
Summary
Proven Sales Consultant with a track record of exceeding sales targets at Gunther Volvo Cars Coconut Creek by leveraging exceptional communication and relationship-building skills. Expert in CRM proficiency and online marketing, I have successfully developed key client relationships, resulting in a significant increase in sales revenue. Multitasking and problem-solving are my forte, ensuring customer satisfaction and repeat business.
Overview
9
9
years of professional experience
Work History
Sales Consultant
Gunther Volvo Cars Coconut Creek
Coconut Creek, Florida
05.2020 - 09.2024
- Prepared and delivered appropriate presentations on products and services
- Generated leads through cold-calling, networking events, and email campaigns
- Built a strong rapport with existing customers through regular contact and follow-up calls
- Developed and maintained relationships with new and existing clients to increase sales revenue
- Ticketed, arranged and displayed merchandise to promote sales
- Developed relationships with key decision makers at potential clients
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits
Sales/Leasing Consultant
AutoNation
Pembroke Pines, Florida
02.2017 - 01.2020
- Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers
- Built relationships with clients by providing timely follow-up on inquiries or requests for information
- Assisted customers in selecting vehicles that met their needs and budget requirements
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals
- Increased repeat business using great customer service, problem-solving and conflict resolution skills
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
Sales Representative
Macy's Home Goods Department
Coral Gables, FL
08.2016 - 01.2017
- Prioritized helping customers
- Contacted other store locations to determine merchandise availability
- Responded to customer questions and requests in a prompt manner
- Recommend merchandise to customers based on their needs and preferences
- Processed payments from customers using both cash and credit cards
- Maintained current knowledge of store promotions to highlight sales to customers
- Greeted customers promptly and responded to questions
Logistics Processor
Nordstrom
Coral Gables, FL
06.2015 - 08.2016
- Coordinated delivery schedules with carriers and customer service staff
- Monitored inventory levels to ensure availability of requested items for shipment
- Processed incoming and outgoing orders, ensuring accuracy and timeliness of shipments
- Conducted regular inventory audits to ensure accuracy and integrity of stock levels
- Created shipping labels and documentation for freight items
- Verified inventory computations by comparing to physical counts of stock and investigating discrepancies
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations
- Checked items into computer system, printed labels and directed to storage locations
Education
High School Diploma -
Southwest Miami Senior High
Miami, FL05.2012
Some College - Business Management
Miami Dade College
Miami, FLSkills
- Communication
- Customer relations
- Multitasking
- Relationship building
- Time management
- Microsoft Word
- Problem-solving
- Hardworking
- Deal structuring
- Account reconciliation
- CRM proficiency
- Leads prospecting
- Online marketing
- Sales analysis
Languages
- English, Native/ Bilingual
- Spanish, Native/ Bilingual
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Consultant
Gunther Volvo Cars Coconut Creek
05.2020 - 09.2024
Sales/Leasing Consultant
AutoNation
02.2017 - 01.2020
Sales Representative
Macy's Home Goods Department
08.2016 - 01.2017
Logistics Processor
Nordstrom
06.2015 - 08.2016
High School Diploma -
Southwest Miami Senior High
Some College - Business Management
Miami Dade College
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