Carlos Ramirez

• Resolved customer complaints in a professional manner.
• Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
• Performed cashier duties such as taking orders, collecting payments and providing change.
• Provided excellent customer service to maintain a positive atmosphere for guests.
• Trained new employees on company policies and procedures.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Recognized by management for providing exceptional customer service.

• Self discipline
• Team work
• Baton tactics.
• Taser training.
• Physical training.
• Crisis negotiation.
• Drill/ceremony
• felony stops
• Building searches.
• Human trafficking
• Note taking.
• Team leading

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• Supervised extracurricular activities, such as sports games and activity day,
• Taught and led a class about creative writing to a group of 10 or more students.
• Created safe, nurturing environment of trust and respect.
• Developed and implemented lesson plans to engage students in the learning process.
• Collaborated with other teachers, administrators and parents to ensure successful student outcomes.