Carlos Rivas
Phoenix,AZ
Summary
Reliable and detail-focused, with strong aptitude for troubleshooting and problem-solving in technical environments. Possesses foundational knowledge in electronics and mechanical systems, coupled with hands-on skills in equipment maintenance and repair. Dedicated to ensuring operational efficiency and contributing to team success through precise and accurate work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Microcontamination Technician
Kelly Services
11.2024 - Current
- Operated machinery according to safety standards and protocols.
- Conducted routine equipment maintenance to ensure optimal functionality.
- Performed troubleshooting and root-cause analysis in areas with elevated particle counts, minimizing contamination risks.
- Conducted routine fab and sub-fab audits to identify and document out-of-spec conditions, ensuring compliance with safety, quality, and process standards.
- Regularly scanned fab and sub-fab areas to record particle count, providing engineers with accurate contamination data for analysis.
- Performed Sl2 and DSL3 inspections with MiMo crew and Cleanroom Coordinators (CCs)
- Executed laminar airflow tests across multiple areas of the fab to ensure compliance with cleanroom standards.
- Utilized VOC meter in fab and sub-fab areas to monitor for airborne molecular contamination (AMC) and identify violations.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Collaborated with team members during shift passdowns to complete engineer-requested data collection, and tasks.
Technical Support Expert
Verifone
11.2022 - 08.2024
- Assisted customers with technical inquiries, providing timely and accurate solutions.
- Troubleshot hardware and software issues, ensuring optimal system functionality.
- Documented support interactions in ticketing systems for future reference and resolution tracking.
- Collaborated with cross-functional teams to enhance product knowledge and support resources.
- Monitored performance metrics to identify areas for process improvement in support delivery.
- Coordinated with vendors for hardware replacement or software updates ensuring timely resolution of escalated issues.
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on process improvements.
Education
CCL Industrial Technology For Semiconductor - Industrial Technology For Semiconductor
Maricopa Community Colleges, Mesa Community College
Mesa, AZ09-2024
Audio Technology Diploma - Audio Engineering
SAE Nashville
Nashville, TN11-2007
Skills
- Attention to detail
- Works Well Under Pressure
- Troubleshooting
- Equipment maintenance
- Documentation and reporting
- Multitasking and organization
Certification
- NIMS Semiconductor Pre-Apprentice
- AzFSM RMF Barricade and Confined Spaces Training
- Ladder Safety
- AZ FSM Microcontamination Cleanroom Auditor Certification
- Az FSM laminarity Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Microcontamination Technician
Kelly Services
11.2024 - Current
Technical Support Expert
Verifone
11.2022 - 08.2024
CCL Industrial Technology For Semiconductor - Industrial Technology For Semiconductor
Maricopa Community Colleges, Mesa Community College
Audio Technology Diploma - Audio Engineering
SAE Nashville
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