Carlos Rivera
Bowie,MD
Summary
Recent graduate from Bowie State University with a Bachelor of Science in Management Information Systems, passionate about leveraging both technology and business strategy to drive organizational success. Possess a strong foundation in IT compliance, information systems management, and data analysis, with hands-on experience in system support, auditing, and risk mitigation. Actively seeking entry-level roles in IT, business analysis, financial analysis, or project management where I can apply my technical skills, analytical mindset, and problem-solving abilities to support data-driven decisions, and contribute to cross-functional teams.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Casual Hire Administrative Clerk (Seasonal)
Department of Agriculture, Forest Service
06.2025 - Current
- Performed system and application testing to confirm functionality and troubleshoot issues.
- Assisted in scheduling appointments and coordinating meetings for staff members.
- Processed invoices and expense reports, ensuring accuracy in financial documentation.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation
• Provided customer service and responded to vendor questions and concerns related to their payments
• Ran reports on processed invoices for fire incidents
IT Audit and Compliance Specialist
Omnisource Consulting Inc.
06.2024 - 08.2024
- Conducted thorough audits of IT systems, including networks, databases, and applications, ensuring integrity and security.
- Evaluated compliance with regulatory standards (HIPAA, SOX, PCI DSS) and industry best practices to identify potential risks and vulnerabilities.
- Assessed the effectiveness of existing controls in mitigating identified risks and developed strategies for effective risk management.
- Collaborated closely with IT teams, security professionals, and business stakeholders to understand and address IT risks comprehensively.
- Prepared detailed audit reports documenting findings, recommendations, and necessary corrective actions for key stakeholders and management.
- Delivered high-quality support to partners and professionals through strong diagnostic skills and customer service expertise.
- Provided empathetic advice and support to clients, ensuring swift resolutions to technical issues while maintaining high customer satisfaction.
- Updated Standard Operating Procedures (SOPs) and service processes to streamline operations and enhance service delivery.
- Communicated proactively with clients throughout the resolution process, keeping them informed of status updates and follow-ups.
- Acted as a technical liaison for office-related issues/outages, monitoring and testing networking and Wi-Fi for optimal performance.
Education
Bachelor of Science - Management Information Systems
Bowie State University
Bowie, MD05.2025
Skills
- Microsoft Office 365
- Project Management
- Risk Assessment
- Administrative Support
- Financial Management Systems
- Databases
- Spreadsheet tracking
- Budgeting
- Technical Proposals
- Single sign-on (SSO)
- Customer Service
- Event Planning
- Auditing
- Attention to detail
Certification
- Risk Management Framework for Systems and Organizations Introductory Course
- Identifying and Safeguarding Personally Identifiable Information (PII)
- Phishing and Social Engineering
- Social Networking and Online Identity
- Cyber Protect
- Mobile Devices in a DOD Environment
- Cyber Awareness
- Professional Scrum Master 1 (PSM 1)
Timeline
Casual Hire Administrative Clerk (Seasonal)
Department of Agriculture, Forest Service
06.2025 - Current
IT Audit and Compliance Specialist
Omnisource Consulting Inc.
06.2024 - 08.2024
Bachelor of Science - Management Information Systems
Bowie State University
Community Service
Kappa Alpha Psi Fraternity, Inc., Keeper of Exchequer & Community Service Chairman, 2023, 2024,
- Managed chapter financial operations, including oversight of the chapter’s bank account, Cash App platform, and all monetary transactions. Produced detailed monthly financial reports to ensure transparency and accountability to chapter members.
- Led successful fundraising campaigns and events to support chapter initiatives and philanthropic efforts.
- Designed, organized, and executed service initiatives that collectively contributed over 1,500 hours of verified community service.
- Fostered partnerships with local organizations to expand the fraternity’s impact and visibility in the surrounding community.
Bowie State University Student Government Association – Mr. Senior
2024 – 2025 Academic Year
- Elected by the student body to serve as the official representative for the senior class on the university’s Royal Court.
- Conceptualized and implemented student-centered events focused on academic success, personal growth, and cultural engagement.
- Collaborated with student leaders, campus departments, and external partners to host initiatives that uplifted campus morale and student involvement.
- Led and supported community service programming that aligned with university values and student development goals.
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