Carlos Rivillas
Voodoo Bayou
Coral Springs,FL
7
years of professional experience
Dynamic hospitality professional skilled in suggestive selling and safe food handling. Experienced in training new team members and optimizing service operations, contributing to memorable dining experiences and efficient team performance.
Work History
Server
4 Years- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to deliver timely and accurate orders.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
2 Years 11 Months- Facilitated training sessions for new servers on menu items, service standards, and operational procedures.
- Implemented strategies to enhance workflow efficiency during peak hours.
- Managed cash register operations, processing payments efficiently and accurately.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Facilitated outstanding customer interactions, guaranteeing a memorable dining experience for every guest.
Bartender
2 Years 10 Months- Crafted high-quality cocktails and beverages to enhance guest satisfaction.
- Developed and implemented seasonal drink menus to attract customers.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Handled cash transactions accurately, ensuring reconciliation at shift end.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma
Skills
Hospitality service
Menu knowledge
Food safety practices
Payment processing
Sales techniques
Customer satisfaction
Guest engagement
Professional appearance
Strong work ethic
Timeline
Server
Voodoo Bayou
08.2022 - CurrentRead More
Server
Firebirds Wood Fired Grill
09.2021 - 08.2024Read More
Bartender
Smokey Bones Bar & Fire Grill
08.2019 - 06.2022Read More
American Senior High
High School Diploma
Read More