Marlem Herrera
Jalapenos Authentic Mexican Restaurant
Bellingham,WA
2
Languages
4
years of professional experience
Dynamic server with a strong work ethic and a commitment to guest engagement. Proficient in collaborating with kitchen staff to enhance order delivery processes and training new team members on service protocols.
Work History
Server
4 Years 5 Months- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently in high-pressure environments.
- Trained new servers on menu knowledge and service protocols.
- Collaborated with kitchen staff to streamline order delivery processes.
- Maintained cleanliness and organization of dining areas for optimal presentation.
- Resolved customer complaints promptly, fostering positive dining experiences.
Education
High School Diploma
Skills
Exceptional customer service
Hospitality service expertise
Guest engagement
Cash handling
Order management
Team collaboration
Hospitality service
Strong work ethic
Professional attitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Jalapenos Authentic Mexican Restaurant
03.2022 - CurrentRead More
Bellingham High School
High School Diploma
Read More