Carlos Rodriguez
Evanston,IL
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Hardworking and passionate job seeker with strong organizational skills.
Ready to help team achieve company goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor (2nd Shift)
Confort Suites Chicago O'Hare Airport
09.2021 - Current
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Head Manager
El Nacho's Cantina
09.2020 - 08.2021
- Increased team efficiency by streamlining processes and implementing organizational systems.
- Boosted overall customer satisfaction through continuous improvement of service standards and staff training.
- Developed and executed successful marketing strategies for increased brand visibility and revenue growth.
- Led cross-functional teams to successfully complete projects on time and within budget constraints.
- Implemented cost-saving measures, resulting in significant reduction of operational expenses.
Logistics Manager
Vishnu - Yoga Retreats
08.2019 - 08.2020
- Improved project efficiency by streamlining planning processes and implementing effective communication strategies.
- Developed comprehensive project plans for successful execution, meeting deadlines and budget requirements.
- Increased team productivity with regular progress monitoring and providing constructive feedback.
- Collaborated with cross-functional teams to ensure projects aligned with company goals and objectives.
- Reduced costs through efficient resource allocation and strategic negotiations with suppliers.
Restaurant General Manager
La Lèze
01.2019 - 07.2019
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Kitchen Staff Member
El Parador Rojo
03.2018 - 12.2018
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Assisted in menu planning, incorporating seasonal ingredients for fresh and innovative dishes.
- Collaborated with team members to ensure seamless coordination during peak service hours.
Head Manager
Eco Yoga Lodge
07.2016 - 08.2019
- Increased team efficiency by streamlining processes and implementing organizational systems.
- Boosted overall customer satisfaction through continuous improvement of service standards and staff training.
- Developed and executed successful marketing strategies for increased brand visibility and revenue growth.
- Led cross-functional teams to successfully complete projects on time and within budget constraints.
Kitchen Staff Member
Smile Restaurant
10.2015 - 02.2016
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Stocked and rotated food items according to expiration dates.
- Followed food safety practices and sanitation guidelines.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Operated kitchen equipment in accordance with manufacturer instructions.
Restaurant Owner
La Guafa, Colombian Food
10.2010 - 03.2015
- Increased customer satisfaction by implementing high-quality service standards and staff training programs.
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
- Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
Plan Manager
Wisdom Forest - Yoga School
10.2007 - 09.2010
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Prepared and maintained production reports and personnel records.
- Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
Human Resources Coordinator
Travesia Dorada - Travel Agency
02.2005 - 09.2007
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Led recruitment efforts to attract top talent in a competitive job market.
- Improved employee retention with targeted professional development opportunities.
Sales Agent
Global Import & Export Enterprise
11.2003 - 02.2005
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
Graphic Designer
Printer - Marketing And Publicity
01.1999 - 06.2002
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Streamlined design processes for increased efficiency and faster project turnaround times.
- Collaborated with cross-functional teams to ensure consistent branding and messaging across all company materials.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
Education
BBA - Business Administration And Management
Universidad De Colombia
Bogotá, Colombia02.2012
Skills
- Supply Inventory Management
- Budget Administration
- Customer Service
- Training and Mentoring
- Conflict resolution
- Team leadership
Certification
- Food Manager Certification, SerSafe - [2020]
- Forklift - Cintas- 2023
Languages
English
Professional Working
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Housekeeping Supervisor (2nd Shift)
Confort Suites Chicago O'Hare Airport
09.2021 - Current
Head Manager
El Nacho's Cantina
09.2020 - 08.2021
Logistics Manager
Vishnu - Yoga Retreats
08.2019 - 08.2020
Restaurant General Manager
La Lèze
01.2019 - 07.2019
Kitchen Staff Member
El Parador Rojo
03.2018 - 12.2018
Head Manager
Eco Yoga Lodge
07.2016 - 08.2019
Kitchen Staff Member
Smile Restaurant
10.2015 - 02.2016
Restaurant Owner
La Guafa, Colombian Food
10.2010 - 03.2015
Plan Manager
Wisdom Forest - Yoga School
10.2007 - 09.2010
Human Resources Coordinator
Travesia Dorada - Travel Agency
02.2005 - 09.2007
Sales Agent
Global Import & Export Enterprise
11.2003 - 02.2005
Graphic Designer
Printer - Marketing And Publicity
01.1999 - 06.2002
BBA - Business Administration And Management
Universidad De Colombia
- Food Manager Certification, SerSafe - [2020]
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