Carlos Rojas
North Las Vegas,NV
Summary
Dependable Automotive Maintenance Professional experienced in customer service, security, and equipment handling. Achieved compliance with established procedures through detailed monitoring and documentation while demonstrating expertise in mechanical troubleshooting and tool proficiency. Focused on delivering effective repair solutions and maintaining professionalism in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Security Office
Wynn Resort
01.2026 - Current
- Monitor and document security activity while maintaining a professional and service-focused environment.
- Communicate with guests, employees, and security personnel and respond to situations according to established procedures.
- Maintain accurate information and reports while paying close attention to details.
Driver
Uber
09.2022 - Current
- Transported passengers safely to destinations, ensuring timely arrivals.
- Provided excellent customer service and directions.
- Transported Uber riders safely to destinations using navigation apps.
- Inspected vehicle before shifts for cleanliness and road readiness.
- Followed Uber app instructions for pickups, drop-offs, and route changes.
Convention Porter
Mandalay Bay
09.2024 - 12.2025
- Coordinated setup, movement, and breakdown of equipment and materials for conventions and events, ensuring smooth operations.
- Moved heavy items using appropriate carts and dollies, maintaining organized work areas for efficient workflow.
- Delivered professional service to guests while collaborating with team members in fast-paced environments.
Security Officer
Venetian Casino
06.2015 - 09.2022
- Detected signs of intrusion, securing doors, windows, and gates to prevent unauthorized access.
- Monitored visitors and individuals to prevent theft and uphold security of premises.
- Documented daily reports of unusual occurrences to inform security strategy and response.
- Call the police or fire department in case of emergency.
Janitor
United Services
01.2011 - 09.2014
- Coordinate the work of lower-level janitors by assigning, scheduling, and overseeing completion of the work.
- Ensured quality control by inspecting work during and after completion to maintain high standards.
- Coordinate the work of lower-level janitors by assigning, scheduling, and overseeing completion of work.
- Load and unload supplies and move heavy equipment using dollies, hand carts, or power equipment.
- Trained new employees on company policies and procedures to ensure effective onboarding.
Customer Service Representative
Access Wireless
09.2013 - 05.2014
- Answered device and service questions, assisting customers with account needs to enhance satisfaction.
- Opened customer accounts by accurately recording account information, facilitating seamless service access.
- Answer device and service questions and assist customers with account needs.
- Resolved device or service problems by clarifying customer concerns, ensuring effective solutions and improved experience.
- Verified customer eligibility for services.
Education
Mojave H.S
North Las Vegas, NVSkills
- Customer service
- Attention to detail
- Coordination & teamwork
- Social communication
- Time management
- Professional demeanor
- Critical problem solving
- Emergency response
- Automotive maintenance and mechanical troubleshooting
- Hand tools and torque tools
- Parts repair procedures
AUTOMOTIVE / MECHANICAL EXPERIENCE
- Hands-On Automotive Maintenance & Repair
- Perform hands-on maintenance and repair work on personal vehicles.
- Experience with engine and drivetrain service, including intake and valve-cover gasket replacement, head-gasket work, rear main seal and oil-pan gasket service, and transmission removal/reinstallation.
- Perform cooling-system and A/C-related service, including radiator replacement, coolant filling/bleeding, vacuum testing, and related component replacement.
- Work with fuel-system, ignition, and engine components, including fuel-pump replacement, distributor installation/timing checks, spark-plug and ignition-system service, and troubleshooting crank/no-start conditions.
- Use hand tools and torque tools and follow tightening specifications and reassembly procedures.
- Diagnose mechanical problems by observing symptoms, checking components, and working through possible causes before replacing parts.
Timeline
Security Office
Wynn Resort
01.2026 - Current
Convention Porter
Mandalay Bay
09.2024 - 12.2025
Driver
Uber
09.2022 - Current
Security Officer
Venetian Casino
06.2015 - 09.2022
Customer Service Representative
Access Wireless
09.2013 - 05.2014
Janitor
United Services
01.2011 - 09.2014
Mojave H.S