Carlos Roldan
ny,NY
Summary
Dedicated Security Officer with extensive experience at Mcray Global Protection, skilled in report writing and incident reporting. Proven ability to enhance safety protocols and reduce unauthorized access through vigilant monitoring and effective communication. Committed to maintaining a secure environment while delivering exceptional customer service and training new personnel on best practices.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Knowledgeable with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
14
14
years of professional experience
Work History
Security Officer
Mcray Global Protection
11.2021 - Current
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter criminal activity and maintain order.
- Responded promptly to alarms and incidents, ensuring rapid resolution of issues.
- Collaborated with local law enforcement to report suspicious activities effectively.
- Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
- Conducted regular patrols to identify potential security risks and maintain a visible presence.
- Responded promptly to alarms and incidents, coordinating with law enforcement as necessary.
- Assisted in training new security staff on protocols and emergency response procedures.
- Documented daily activities, incidents, and observations in detailed reports for management review.
- Implemented security measures, enhancing overall safety protocols based on observed vulnerabilities.
- Collaborated with management to develop strategies for improving site security effectiveness.
- Provided customer service by assisting visitors and addressing inquiries regarding facility policies.
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
- Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Patrolled commercial property and associated parking garage.
- Safeguarded sensitive information by adhering strictly to company policies regarding confidentiality and document handling procedures.
- Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
- Enhanced overall security awareness among staff through informative presentations on personal safety measures.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Wrote detailed reports of all security breaches and investigations.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Issued access cards to authorized personnel to monitor access points.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Investigated suspicious activities and persons to maintain security of premises.
- Examined doors, windows and gates to verify security.
Security Officer
Allied Universal Security World Trade Center
02.2012 - 02.2021
- Documented daily activities and incidents for accurate reporting and analysis.
- Trained new security personnel on operational procedures and safety standards.
- Implemented improved surveillance techniques to enhance situational awareness.
- Assisted in developing emergency response plans to optimize preparedness measures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.Patroled WorldTrade Center Occulus and vsc did vehicle inspections at trinity and west street Let the the antenna into tower 1 also guarded constuction site and scanned workers arriving to work who were building the new World Trade Center and occulus
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter criminal activity and maintain order.
- Responded promptly to alarms and incidents, ensuring rapid resolution of issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Education
Associate of Science - Psychology
Bronx Community College
Bronx, NY06-1986
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
2016 2017 2019 2020 atendance award 2017 Hurricane Sandy Award at the World Trade Center
A great award i recieved was the hurricane sandy award it was a tough situation i was stranded at the world trade center for 5 days and thier was no way out. I had to stay at the headquarters with many other colleagues and asst with helping people and patroling the world trade center night and day
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Security Officer
Mcray Global Protection
11.2021 - Current
Security Officer
Allied Universal Security World Trade Center
02.2012 - 02.2021
Associate of Science - Psychology
Bronx Community College