Carlos Ruiz-Ruiz
Belton,MO
Summary
Accomplished Transportation Coordinator Specialist with a proven track record at the US Army, enhancing logistics functions and transportation scheduling. Expert in route planning and team leadership, I've significantly improved operational efficiency and customer satisfaction. Skilled in problem-solving and material handling, my focus on achievements and strategic improvements has consistently delivered results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Transportation Coordinator Specialist
US Army
05.2019 - 10.2024
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Tracked shipments from dispatch through delivery to verify timely arrival.
- Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
- Analyzed transportation data to identify improvement opportunities.
- Improved transportation efficiency by streamlining route planning and coordinating schedules.
- Ensured timely delivery of goods by closely monitoring shipments and proactively addressing potential delays.
- Built and maintained strong partner relationships for smooth, cost-effective logistics.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Met safety and regulatory standards for full operational compliance.
- Coordinated schedules and communicated changes to customers.
ADACG (Arrival/Departure Airfield Control Group
US Army
01.2024 - 09.2024
- Maintained clear communication channels between the quality control team and other departments, fostering a collaborative work environment focused on continuous improvement.
- Ensured timely resolution of customer complaints by conducting thorough investigations and implementing effective corrective actions.
- Led a team of quality control technicians, ensuring consistency in product testing and evaluation.
- Managed and archived quality documentation and participated in internal and external quality.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Forklift Certificated.
- Cargo tracking for US airplanes ro ensure efficient off-loading and distribution for our customers and the community.
Assistant Project Manager
Deal Construction, LLC
01.2020 - 09.2023
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
- Monitored and tracked project metrics and collected data to share with project members.
- Led team meetings to assess project progress and plan appropriately to meet delivery targets.
- Generated weekly and monthly status reports for helpful progress tracking.
Education
Associate of Arts - Business Administration And Management
JCCC
Overland Park, KS03-2029
Skills
- Route Planning
- Logistics functions
- Transportation Scheduling
- Shipping Documentation
- Loading & shipping schedules
- Schedule Management
- Documentation skills
- Team Leadership
Accomplishments
- Achieved over thousand costumer requested by completing TMR with accuracy and efficiency.
Certification
- Transportation Coordinator Certification
Organization
Hispanic Contractors Association of Greater Kansas City
Administrative - 2019/Present
- I guide small businesses within the Hispanic community, teaching them the essentials of initiating, managing, and organizing their operations, highlighting the significance of robust administrative practices.
Languages
Spanish
Native or Bilingual
Timeline
ADACG (Arrival/Departure Airfield Control Group
US Army
01.2024 - 09.2024
Assistant Project Manager
Deal Construction, LLC
01.2020 - 09.2023
Transportation Coordinator Specialist
US Army
05.2019 - 10.2024
Associate of Arts - Business Administration And Management
JCCC
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