MICHELLE LEWIS
Hopewell,VA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
Work History
Transportation Coordinator Specialist
Fareva Richmond
Richmond, VA
01.2023 - 01.2026
- Verified that drivers had completed safety prerequisites and required training
- Managed shipment coordination for products beginning in country of origin and ending at final destination
- Reported maintenance and repair needs for transportation vehicles and equipment
- Communicated delays and early arrivals to management
- Coordinated driver loads and managed dispatch tasks
- Created daily and weekly delivery window reports utilizing transport data
- Collaborated with other departments to carry out claims process and loss mitigation from accidents
- Reviewed invoice discrepancies to determine items warranting sign-off
- Confirmed driver documents, including bills of lading, trailer placards and current HAZMAT guide
- Verified and documented breakage and unsalable products, identifying overall trends
- Identified and troubleshot logistical issues and delays, communicating issues to managers and customers
- Kept transportation operations in compliance with company, legal and safety requirements
- Directed daily transportation of cargo
- Implemented strategies to take advantage of new opportunities
- Maintained positive working relationship with fellow staff and management
- Completed day-to-day duties accurately and efficiently
- Was a temp at Fareva Richmond from 2017 to 2023 with Kelly Services
Security Officer
Admiral Security
Richmond, VA
06.2013 - 05.2021
- CCTV/Loss prevention
- Checked and secured 2 building entrances over entire shift
- Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates
- Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement
- Investigated suspected incidents of external fraud, employee theft and embezzlement
Sales
Kroger
Chester, VA
03.2013 - 05.2015
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit
- Identified customer needs to deliver relevant product solutions and promotions that met target budgets
- Collaborated with customers after sales to identify and resolve service, account or technical product issues
- Improved advertising initiative outreach and building engagement by executing social media and digital marketing campaigns
Parts Inventory/delivery, Sales clerk
O'Reilly Auto Parts
02.2011 - 02.2013
Haverty's Warehouse
Chester, VA
04.2008 - 01.2011
- Developed and implemented best practices for defect prevention and continuous improvement
- Worked with engineers to facilitate research and development testing, correct mechanical failures and generate technical specifications prior to release
- Used specialized tools to take precise measurements of various aspects of samples
- Conferred with scientific, engineering and technical personnel to resolve design, research and testing
Kennel supervisor
Hanover Your Pet
01.2001 - 01.2008
Education
GED - Certified CNA And Animal Care Specialist
Hopewell High School
Hopewell, VA06-1984
Skills
Shipping documentation
Workflow coordination
Delivery issues resolution
Warehouse operations
Policy enforcement
Incident reporting
Environmental awareness
Shipping and receiving
Assisting customers
Coordinating schedules
Hazardous materials handling
Decision-making
Team leadership
Safety procedures
Documentation and reporting
Workplace safety
Coaching and mentoring
Teamwork
Customer service
Problem-solving
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Teamwork and collaboration
Emergency response
Documentation skills
Material handling
Timeline
Transportation Coordinator Specialist
Fareva Richmond
01.2023 - 01.2026
Security Officer
Admiral Security
06.2013 - 05.2021
Sales
Kroger
03.2013 - 05.2015
Parts Inventory/delivery, Sales clerk
O'Reilly Auto Parts
02.2011 - 02.2013
Haverty's Warehouse
04.2008 - 01.2011
Kennel supervisor
Hanover Your Pet
01.2001 - 01.2008
GED - Certified CNA And Animal Care Specialist
Hopewell High School