Carlos Sanchez
Phoenix,AZ
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
1
1
year of professional experience
Work History
Retail Sales Representative
Tmoblie
Phoenix, AZ
05.2024 - Current
- Performed opening and closing duties such as counting money in register drawer or restocking supplies.
- Attended weekly team meetings to discuss sales goals and strategies.
- Resolved customer complaints in a professional manner.
- Assisted customers with selecting merchandise based on their individual requirements.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Customer Service Representative
PLS Check Cashers
Phoenix
01.2024 - 05.2024
- Gathered customer feedback through surveys and used the data to improve customer service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved customer complaints promptly and efficiently.
- Provided exceptional customer service to ensure customer satisfaction.
- Developed positive relationships with customers through friendly interactions.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
GED -
Online
Phoenix, AZ01-2022
Skills
- Purchase Recommendations
- Customer Engagement
- POS System Operation
- Store maintenance
- Payment Processing
- Customer Assistance
- Money Handling
- Customer Service
- Time Management
- Conflict Resolution
- Retail Sales
- Returns and exchanges
- POS system operations
Timeline
Retail Sales Representative
Tmoblie
05.2024 - Current
Customer Service Representative
PLS Check Cashers
01.2024 - 05.2024
GED -
Online